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Xpress Car Wash

4.6
  • Car Wash
  • Bossier City, LA

About this business

AutomotiveCar Wash

Location details

70 Greenacres Blvd, Bossier City, LA, 71111, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.6256 reviews
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Jennifer Carnley's profile image
Jennifer Carnley 
2 years ago

Xpress Car wash is a joke. Customer service is no where to be found and paying for a monthly subscription that never gets fully fulfilled because they turn half of the wash off every single time. Plus they offer no kind of multi vehicle discount. If you’re in the Tyler area do yourself a favor and cancel your membership if you have one and go to Gleaux. They offer multi vehicle discount and are about to lower their monthly rates as well. We canceled both of our cars and my father in law cancelled his 3 cars and another famil... read more

Business response:

Hi, Jennifer. Each customer is important to us, and we regret to learn about your experience. Would you mind sending our manager an email with your contact information at subs@tixpresswash.com so we can reach out to learn more? 

Pruitt Moe Shae's profile image
Pruitt Moe Shae 
2 years ago

Hello, I am a disabled. I’m Monique Pruitt, who just experienced a bad visit at your car wash in Shreveport, Louisiana, and Your manager, Rebecca was not pleasant or understanding, and I need to speak to someone immediately 

Business response:

Thank you for taking the time to share feedback. This is very important for us, and we'd like to learn more. Would you mind sending our manager an email with your contact information at subs@tixpresswash.com so we can reach out to learn more? 

Ammiee Thorn Morgan's profile image
Ammiee Thorn Morgan 
2 years ago

I very seldom go through a drive through car wash but today I did. First I was rolled into the truck in front of me so I hit his trailer hitch and put a small dent in my car and then because we were so close that the front of my car wasn’t even touched! Yes the attendant knew he told me I had a small dent! This just happened: I gave $25 to xpress to get a dent in my bumper and no wash on the front of my car…Really! And the funny thing is I was on my way to the Airline Dr one but thought I’d give the Benton Rd one a try thou... read more

Business response:

Thank you for taking the time to share feedback. This is very important for us, and we'd like to learn more. Would you mind sending our manager an email with your contact information at subs@tixpresswash.com so we can reach out to learn more? 

Jacob Tuch's profile image
Jacob Tuch 
2 years ago

So I’ve had a membership for about a year now. My first car I used going through this company was a 2018 ford focus, never had any issues the 7 months I had that car. I traded it in being a sells manager at a dodge dealer had a great deal on a one owner 2014 dodge avenger with the ralleye package. Its a one owner with 45k miles. It was owned by a 92 year old women that also kept it in a garage. No issues, no loose parts, nothing previously broken nor anything aftermarket. Ran the car about 6 times through no issues. On the ... read more

Business response:

Hi, Jacob. Each customer is important to us, and we regret to learn about your experience. Would you mind sending our manager an email with your contact information at subs@tixpresswash.com so we can reach out to learn more? 

Jody Backus's profile image
Jody Backus 
3 years ago

Nasty place on Airline. You would think someone would clean up and repair broken stinky equipment. 

Business response:

Thank you for taking the time to share feedback. This is very important for us, and we'd like to learn more. Would you mind sending our manager an email with your contact information at subs@tixpresswash.com so we can reach out to learn more? 

Lynn Tower Pezonella's profile image
Lynn Tower Pezonella 
3 years ago

Very poor customer service! F-bombs shouted at me by a worker there. Won’t be back, but will stop in for a refund. 

Debbie Hopkins Combs's profile image
Debbie Hopkins Combs 
3 years ago

They force the line too close, stopped the line running causing my car to hit the one in front of me not once but twice. Blamed it on me. When My car was in their conveyer in neutral under their control. Then Cancelled My membership and would not refund. DO NOT RECOMMEND 

Krista Lynn Madjerick's profile image
Krista Lynn Madjerick 
4 years ago

One of the brushes or blowers broke the weatherstrip off the front of my car and the guy told me there was nothing he could do because it was an aftermarket item. I find this to be absolutely insane. 

John Montoya's profile image
John Montoya 
4 years ago

Terrible customer service. Manger on duty is extremely rude. Canceling my subscriptions due to him. 

Frequently asked questions about Xpress Car Wash

How is Xpress Car Wash rated?

Xpress Car Wash has a 4.6 star rating with 256 reviews. 

When is Xpress Car Wash open?

Xpress Car Wash is closed now. It will open at 7:30 a.m.