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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
you did OK but I was not totally satisfied as I had to return the unused device or have a major discount. I was not allowed to do either. I think there should’ve been room for you folks to give me a courtesy or senior discount since I did not use the machine. No, it’s not your fault at all had to do with Covid.And more. The agent was polite and efficient and professional. Ed Hutton
Business response:
Hello Edward, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Service was friendly and clear with instructions.
Business response:
Jason, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
It was an awesome service. I got my supplies on time and the machine is really helpful to me . My swelling subsides and my pain is tolerable after I used it. Thank you very much.
Business response:
Thank you so much for your positive feedback, Maeleto . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Everything was explained to me, Sarah was very helpful and polite
Business response:
Frank, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Getting a live rep that I could talk to and understand was great. Kaleb took care of my needs in a very timely and professional manner. The warranty on their products is excellent.
Business response:
Ray, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Easy to work with
Business response:
Kevin, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Excellent job
Business response:
Chelsea, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
It's good.
Business response:
Thank you so much for your positive feedback, Shirley . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Machine and its components was delivered on time. Easy to set up and use.
Business response:
Hi, Kelly. Thanks for taking the time to share your positive experience. We truly appreciate it!
Zynex Medical has a 4.8 star rating with 9,796 reviews.
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.