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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Brian B.'s profile image
Brian B. 
on Birdeye

2 years ago

Customer service and billing extremely helpful and courteous! Excellexperience. 

Business response:

Brian, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Jennifer S.'s profile image
Jennifer S. 
on Birdeye

2 years ago

The representative 2as very knowledgeable, helpful and pleasant. 

Business response:

Jennifer, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Linda B.'s profile image
Linda B. 
on Birdeye

2 years ago

Willing to answer questions and made sure all was understood. Prompt service. 

Business response:

Linda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Jackie G.'s profile image
Jackie G. 
on Birdeye

2 years ago

Good good good 

Business response:

Thank you so much for your positive feedback, Jackie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Allison G.'s profile image
Allison G. 
on Birdeye

2 years ago

Gentleman that I spoke with over the phone was very pleasant and knowledgeable. 

Business response:

Allison, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Tony J.'s profile image
Tony J. 
on Birdeye

2 years ago

Overall great, very cooperative 

Business response:

Tony, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Judy L.'s profile image
Judy L. 
on Birdeye

2 years ago

You are absolutely wonderful. I love the patches and the relief they give me from the pain in my my back and legs Please send me more patches as I am now completely out of them.. Thank you for the great service. New address: 14785 W. Wiñdrose Drive Surprise, AZ.85379 

Business response:

Hello Judy, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Mark A.'s profile image
Mark A. 
on Birdeye

2 years ago

The customer service along with the information I received and the assistance filling out the paperwork was outstanding! Highly recommended! 

Business response:

Mark, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Edward H.'s profile image
Edward H. 
on Birdeye

2 years ago

you did OK but I was not totally satisfied as I had to return the unused device or have a major discount. I was not allowed to do either. I think there should’ve been room for you folks to give me a courtesy or senior discount since I did not use the machine. No, it’s not your fault at all had to do with Covid.And more. The agent was polite and efficient and professional. Ed Hutton 

Business response:

Hello Edward, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open on Monday at 7:00 a.m.