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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service and billing extremely helpful and courteous! Excellexperience.
Business response:
Brian, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The representative 2as very knowledgeable, helpful and pleasant.
Business response:
Jennifer, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Willing to answer questions and made sure all was understood. Prompt service.
Business response:
Linda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Good good good
Business response:
Thank you so much for your positive feedback, Jackie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Gentleman that I spoke with over the phone was very pleasant and knowledgeable.
Business response:
Allison, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Overall great, very cooperative
Business response:
Tony, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
You are absolutely wonderful. I love the patches and the relief they give me from the pain in my my back and legs Please send me more patches as I am now completely out of them.. Thank you for the great service. New address: 14785 W. Wiñdrose Drive Surprise, AZ.85379
Business response:
Hello Judy, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
The customer service along with the information I received and the assistance filling out the paperwork was outstanding! Highly recommended!
Business response:
Mark, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
you did OK but I was not totally satisfied as I had to return the unused device or have a major discount. I was not allowed to do either. I think there should’ve been room for you folks to give me a courtesy or senior discount since I did not use the machine. No, it’s not your fault at all had to do with Covid.And more. The agent was polite and efficient and professional. Ed Hutton
Business response:
Hello Edward, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Zynex Medical has a 4.8 star rating with 9,760 reviews.
Zynex Medical is closed now. It will open at 7:00 a.m.