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54th Street Restaurant & Drafthouse
- Restaurants
- Pflugerville, TX
About this business
Location details
19109 Limestone Commercial Dr, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Second time here. We brought the entire family and were sorely disappointed. The food like the first time lacked flavor the burger was uber dry for all of us. We had steaks last time and won't do those again. No flavor and dry. The Thai noodle salad was blah. I asked if it was made it rice noodles. She told me spaghetti noodles. That's when her attitude started. Jenn seemed not interested in helping us. We asked for ranch two times after we first ordered it and we had to get someone else to get us some. I understand we all h... read more
Business response:
Please accept our apologies for the disappointing food and service from Jenn. Your experience falls short of our standards. Please visit www.54th.net/contact so we can improve.
The place looks great and the happy hour 9 - close is cool. Menu prices midrange but cool. Staff is rude - sat at bar - servers who bring food are rude. Don't just drop a plate with no words or even ask if it's the right person, If you're having a bad day in the service industry- go home. However, don't take crap from crap customers either! But how you start is what sets the tone. Edit: whoever brought that dish does not represent the entire bar. I literally talk to everyone on the staff pretty much Ava Joy, Jack, Jarvi... read more
Business response:
Thank you for sharing your experience. We appreciate your feedback and will address the issue with our staff.
Service sucks!!!!! Waited 15 minutes to not be seen at the bar , not busy with 3 employees behind the bar!!! Honestly embarrassing having to ask for service. Felt very unwelcome!!!! Since Elyse and Taylor left, there's no reason to return. And the food could suck all day long but the fact that we weren't even acknowledged, just makes us not ever wanna come back here again. Jarvis is not attentive nor was he nice. Ignored us all he could!! SAD
Business response:
It's unfortunate to hear about your experience at our restaurant. We aim to address all feedback promptly.
Host was rude. Nowhere it says your wait list time starts when you arrive which makes this whole process useless. When we arrived an hour after joining they told us it would be another hour. There are plenty other places in Cedar Park area to spend my money who will not be rude when I ask why the time was the same when i joined the wait list an hour ago.
Service is extremely poor!!! Please let your manager know how rude and disrespectful employees are on the phone
I hate that I have to give this review especially since we have been defending 54th street on Facebook lately. I guess the folks are correct. We were there two nights ago 6-4-25 to watch the lady horns play and had the worst service ever from Brooklyn at the bar. Even the people who sat next to us were complaining about her attitude when we sat down. I hope she learns a skill other than customer service and waitressing cause she lacks in those areas severely. She rang in my order wrong and when I noticed it after trying one ... read more
I'm writing to express my continued disappointment with the service I received during my most recent visit to your establishment. As a longtime customer, I have consistently supported 54th Street and regularly order the Buffalo Chicken Salad, which I am very familiar with. Last night, however, I was served the wrong salad--with cold chicken--and when I brought it to the bartender's attention, I was told dismissively that "this is how our salads come." I explained that this was not the case and that I've had this salad numero... read more
We used to enjoy coming into this restaurant, but lately the service has been very poor. Forgotten items from our order, not checking in on drinks or just a few of the faux pas. It's a lot of management dysfunction, letting servers stand around using their phones instead of waiting on customers. Not coming back here.
Hello, Where to begin. While I'm offering this as a warning to other potential patrons, it is my hope that this review reaches someone in your leadership team to recognize a significant training opportunity for your venue management. This incident reflects a gap in leadership and hospitality training, and I hope it sparks a positive change for future customers. My family and I recently visited the 54th Street Grill in Pflugerville, Texas to celebrate my son's school accomplishments. The restaurant was busy, but there was s... read more
Frequently asked questions about 54th Street Restaurant & Drafthouse
How is 54th Street Restaurant & Drafthouse rated?
54th Street Restaurant & Drafthouse has a 4 star rating with 2,189 reviews.
When is 54th Street Restaurant & Drafthouse open?
54th Street Restaurant & Drafthouse is closed now. It will open at 11:00 a.m.