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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Darryl J.'s profile image
    Darryl J. 
    on Birdeye

    8 years ago

    Personally, I like that I never miss a call, or at least I always know when someone is trying to reach me at work. Whether I'm in a meeting or at home it's good to know who's trying to reach me at my desk! Regards, Darryl S. Johnson 

    Korina N.'s profile image
    Korina N. 
    on Birdeye

    8 years ago

    I am a special education preschool teacher who is in constant contact with the parents of my students. I am also on the go traveling to different school sites and running around campus so I am rarely at my desk to take calls. The 8x8 virtual office along with the app allow me to speak with parents without giving them my personal number no matter where I am. Additionally I love that parents can leave me voicemail and I can listen to them no matter where I am. 8x8 has allowed me to develop more personal relationships with the ... read more

    Andrew W.'s profile image
    Andrew W. 
    on Birdeye

    8 years ago

    I have been using 8x8 for over 5 years now - carried this solution through 2 different companies i have worked with. Being a head of Customer Services, my requirements to the VOIP system are: connection quality, stability, quick expandability and the ease of use. Over the years, 8x8 didn't let me down on any of the above. Keep up the good work and grow your business worldwide! Cheers from EU! 

    Mike D.'s profile image
    Mike D. 
    on Birdeye

    8 years ago

    My favorite feature of the 8x8 system is that we don't have to dial the area code prefix in our home area code. Every other phone and phone system we use, you still have to; but not on 8x8. 

    Tammy F.'s profile image
    Tammy F. 
    on Birdeye

    8 years ago

    I love how we can feel like a large business even though we are a small business. I have three lines (plus a dedicated fax line) and we have 2 separate offices (one home office and another in the city for employees and clients). We have a real PBX feel and have set the calls up to ring on all extensions so anyone who is available can answer and we are able to transfer calls from office to office as if we were set up in the same building. From the app, when the third person is out of the office, he/she is able to monitor thin... read more

    Barry S.'s profile image
    Barry S. 
    on Birdeye

    8 years ago

    8X8 was relatively easy to implement and the staff was very helpful in getting the setup straight. We have had some problems with the switchboard using the browser for some time, but it's working much better now. 

    Bill C.'s profile image
    Bill C. 
    on Birdeye

    8 years ago

    I run a small network / IT consulting business. 2 things I love about 8x8: 1. Outstanding customer service...I was so impressed by the support/deployment professional Melissa that I eagerly recommended 8x8 to a small school for Autistic children. They are very pleased with the same implementation specialist Melissa. A seamless deployment. All details attended to. 2. Portability with 8x8 virtual office. My phone receives calls sent to my 8x8 #, giving me, effectively, 2 phones. 

    Michael's profile image
    Michael 
    on Birdeye

    8 years ago

    The ability to hold high quality calls anywhere around the globe from within the app on my smartphone. 

    chandra S.'s profile image
    chandra S. 
    on Birdeye

    8 years ago

    Hello, we have using 8x8 services since 10 years. if you ask me what good thing about 8x8. i should say the relationship, accounts managers keeps call me and suggest for upgrade package, if it is cross. it will helps to the customers. only upset things was 8x8 doesn't support manageable dedicate SIP/Trunk services. due to this, we were depends on else services to route. regards, Sekhar 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m.