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A-One Refrigeration & Heating Inc.

4.7

About this business

Location details

910 North 20th Avenue, Pasco, WA, 99301, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.71,163 reviews
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Robert M.'s profile image
Robert M. 
rating
6 years ago

Great, prompt professional service. Rigo was wonderful. I felt like I was kept informed of everything. I have found my new service provider. I highly recommend. 

T C.'s profile image
T C. 
rating
6 years ago

Edit: The owner recently paid a visit and was clearly not happy about how the job went. He made it clear that this wasn't the type of experience that should be expected of his company and very generously returned a large percentage of the installation cost of the system and also offered 10 yrs. of free maintenance (neither of which I requested or expected). So I have no issues bumping this review up to 3 stars after seeing how serious this company owner takes customer satisfaction. Original Review: For a new HVAC system ins... read more

Yerrow G.'s profile image
Yerrow G. 
rating
7 years ago

AC went down on holiday weekend. Called original install company first but they didnt call back until after the holiday. A1 came out on a holiday and took good care of us. Very nice and professional employees. Spend the money on good equipment, you get what you pay for. 

Grant B.'s profile image
Grant B. 
rating
7 years ago

The Technician A-One sent out was one of the best technicians I have used. I was a general contractor for almost 50 years and Terence was superior to most techs. He arrived ahead of time. He was glad to be at my home with a smile on his face. He was very knowledgable and competent. He quickly found the problem and solved it. He additionally checked out everything on my AC unit. It now runs great. He explained everything and left me with a sense of confidence that all was complete and good. I would definitely use them ag... read more

Adam W.'s profile image
Adam W. 
rating
7 years ago

Excellent service, very professional. Furnace went out, they were out the very next day. System is running strong! Very happy and most importantly my family is comfortable. 

JQ N.'s profile image
JQ N. 
rating
9 years ago

So far so good. We manage a mobile home park and have used them the last five months or so for about six mobiles here; at this point everything seems good, no problems at all. The first bill we received was way over what the quote was so I called the company and spoke with one of the polite ladies and it was resolved without any issues. We will continue using this company, they are lower priced than others in the area. 

John D.'s profile image
John D. 
rating
10 years ago

There are few times in life when emergencies happen at the worst possible time. Just such a Time happen this week during the remodel of our house. We had an inspection from A1 on our furnace that resulted NS avoiding a fire that would have destroyed our entire home. Thanks to Kyle the owner, Alfa the office manager. Johnny, Henry and Brad the installation team and the entire staff we received a brand new furnace and heat pump installed in one day problem solved. Kyle paid a visit to our home, inspected our cold air returns a... read more

Ryan M.'s profile image
Ryan M. 
rating
10 years ago

I had quite an ordeal this past year on a property I own in Pasco. There was significant water damage at my house, and the HVAC unit went out in the middle of winter when too much moisture got into the air. The crew working on the house had to evacuate until the HVAC was inspected. The owner, Kyle, went out himself to perform the inspection and found that the HVAC unit was producing carbon monoxide from a cracked heat exchanger. My insurance company sent out two other HVAC companies to validate the claim, and both reports ... read more

Business response:

Thank you Ryan. Honesty & Integrity in everything we do. 

Pat B.'s profile image
Pat B. 
rating
10 years ago

I have had A-1 come to my house a couple times now. The first time they determined my thermostat was broken. They offered to replace it, but I knew it would be cheaper to go to home depot and buy one my self. Instead of being pushy, the tech was supportive of the idea and gave me his personal number if I needed help installing it. The second time my heat pump wouldn't kick on. The tech this time determined it was the fan motor, but he called his boss first and his boss had him test a couple other things first to make sure i... read more

Frequently asked questions about A-One Refrigeration & Heating Inc.

How is A-One Refrigeration & Heating Inc. rated?

A-One Refrigeration & Heating Inc. has a 4.7 star rating with 1,163 reviews. 

When is A-One Refrigeration & Heating Inc. open?

A-One Refrigeration & Heating Inc. is open now. It will close at 7:00 p.m.