A-One Refrigeration & Heating Inc.'s cover image

This profile has been claimed by the business owner or representative.

A-One Refrigeration & Heating Inc.

4.7

About this business

Location details

910 North 20th Avenue, Pasco, WA, 99301, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.71,163 reviews
Select a rating
Amanda K.'s profile image
Amanda K. 
rating
11 years ago

Thank you Carlos and Kyle for standing behind your service. I was much appreciated today. 

Rick R.'s profile image
Rick R. 
rating
13 years ago

About a year ago, I inherited a house that had an HVAC problem related to the air mover and ultimately concluded that the whole heating unit needed to be replaced. I realized this after having AOne Heating & Air contractor assess the situation and confirm what two other contractors had told me. Not wanting to spend a lot of money on a house I did not know if I was going to keep, rent or sell and conveying that to Kyle (the owner of AOne). He offered the option of using a warranty return unit he had recently acquired from his... read more

Business response:

Hey, Rick! Thanks for taking the time to review us back in 2012. It was my pleasure to help you out with your heating unit, and I'm happy to hear you're pleased with the way things turned out. If there's anything else we can do for you, please don't hesitate to let me know! Thanks again, Kyle 

Gabe M.'s profile image
Gabe M. 
rating
a month ago

Haven't actually used their service, but their marketing mailings are scummy and misleading enough for me to leave a review. Do better. 

Donna C.'s profile image
Donna C. 
rating
a year ago

Two year old system failed and we were charged over $260.00 warranty processing fee". Two months later we have approximately $40,000.00 worth of damage due to the condensation lines being left unattached. Upon calling the company they wanted to charge $79.00 to come and look at the damage. Run like hell, total scam company. 

Business response:

Donna, I want to help make this correct! We will look at this and find a solution. 

Ella TS Q.'s profile image
Ella TS Q. 
rating
2 years ago

Inconsistent answers to my questions. Salespeople tag-teamed us. Not fun. The techs fixed our problem which was obviously good. 

Business response:

Ella, I appreciate your review! Obviously given the review we could have done better for you. I would like to get your questions answered! Given the opportunity for a phone call I am sure we can. Thank you! 

Paul L.'s profile image
Paul L. 
rating
2 years ago

Scheduled a routine HVAC maintenance (phone solicitation $55.00 special) The guy came out, sabotaged my system and attempted to pressure my spouse into $1500.00 of unneeded repairs (I wasn't home at the time) Called my home warranty company, they fixed the "issues" Stay far far away from A1! 

Gary L.'s profile image
Gary L. 
rating
2 years ago

I work for a competing company to A1. I hear very dishonest things about them from many customers. My brother-in-law's mother before she passed, was sold a bill of goods for what mounted to was a little rust on some sheet metal inside the furnace, a non-issue. Little old lady should not be taken advantage of. For this reason, I would not recommend this company. 

Randy P.'s profile image
Randy P. 
rating
2 years ago

A-One's workers are knowledgeable good guys but Kyle the owner missed his calling. With all the lies he told me he should have been a car salesman. He told me I would be getting $2450.00 in rebates after I purchased my new unit in May, here it is almost Christmas, and I haven't seen a dime of it? He also told me before they installed my unit that they would reconnect some ductwork he said was disconnected, didn't happen? I called him a few months after the install, but he won't return my call? If I would have known what a ... read more

Dani D.'s profile image
Dani D. 
rating
5 years ago

Worst experience ever. Simple clogged drain request. Plumbler, I believe, broke crumpling under my house, while snaking the drain and told me I "had a much bigger problem" that "would cost more". Charged me $244.00 and my sink was still clogged and I had to pay someone else to come fix the coupling and clean out the pipes to clear the clog!! Save yourself money and aggravation and actually find someone who guarantees their services!! 

Frequently asked questions about A-One Refrigeration & Heating Inc.

How is A-One Refrigeration & Heating Inc. rated?

A-One Refrigeration & Heating Inc. has a 4.7 star rating with 1,163 reviews. 

When is A-One Refrigeration & Heating Inc. open?

A-One Refrigeration & Heating Inc. is open now. It will close at 7:00 p.m.