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Absolutely Thin LLC
- Dallas, TX
About this business
Location details
15150 Preston Road, Suite 150, Dallas, TX, 75248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jasmin has giving the WORST CUSTOMER SERVICE. I let her know many hours ahead of time and she refused to respond or get this issue fixed. Never had any issues with the office until now. How you don't need help because she will be NONE
Well Jasmin I'm customer service is zero help and kinda awful. Has not responded to email and refused to get this issue fixed with my refill. So look out for her there. Awful
Had a appointment at 11:00. Got on the zoom call at 10:45. Waited for 45 minutes for the dr. He/she was a no show. When I contacted customer service they claim that there was a emergency. That would be fine but this isn't the first issue that I have had with this company, but this was the last straw for me.
Scheduling a consult was easy but it’s now 5 days later and a prescription still has not been sent in to my pharmacy
I went on the website make the payment said there was no available appointment calls, but with somebody was supposed to get a call back the next day call the location again did not answer. I had to request my payment back
They missed my video appt. Then after rescheduling didnt call in prescription. I have to wait 4 days over the holidays. Very displeased being completely forgot about twice and no way to fix it.
Still waiting for my prescription. Told me she would call it in and two days later nothing. Not helpful
Business response:
Hi Victoria, According to the notes on your account, your provider was awaiting some additional documentation from you before she could send your medication to your pharmacy. We received this information from you yesterday & have forwarded it to your provider. You should have your prescriptions by the end of the day. ;)
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Set up multiple tele health appointments was charged to have appointment. No call no follow up at all. Had to report charge to get my money back.
Frequently asked questions about Absolutely Thin LLC
How is Absolutely Thin LLC rated?
Absolutely Thin LLC has a 4.8 star rating with 933 reviews.
When is Absolutely Thin LLC open?
Absolutely Thin LLC is closed now. It will open on Monday at 9:00 a.m.