AfterOurs Urgent Care Denver Highlands

Samantha F. 

on Yelp

11 years ago

Horrible horrible horrible! The "nurse" that took me back needed me to spell erythromycin (I'm allergic to it) and had to have the PA swab my throat (while she watched to learn how). They took forever to even get me back in a room while I waited for them to determine a crazy expensive up front payment. The doctor was a jerk and even bashed the owner at one point..how unprofessional...I should've run then! As I was describing my symptoms I said, "I'm freezing, can't stop shaking" He gave me a nasty look, shrugged his shoulder... read more

Samantha F. 

on Yelp

11 years ago

Horrible horrible horrible! The "nurse" that took me back needed me to spell erythromycin (I'm allergic to it) and had to have the PA swab my throat (while she watched to learn how). They took forever to even get me back in a room while I waited for them to determine a crazy expensive up front payment. The doctor was a jerk and even bashed the owner at one point..how unprofessional...I should've run then! As I was describing my symptoms I said, "I'm freezing, can't stop shaking" He gave me a nasty look, shrugged his shoulder... read more

Dennis C. 

on Yelp

11 years ago

This was perhaps the worst patient service I have ever encountered. Stopping in on a snowy and cold evening in January, I waited about 45 minutes to see the doctor on possible reoccurrence of bronchitis. The doctor, with a goatee finally came in and while he asked me questions he never even glanced up from his laptop. Without checking further, he indicated that it was just a non-viral chest congestion. I can't believe I paid $150 for this kind of "Service"? After visiting my family doctor two days later, I learned that my re... read more

Dennis C. 

on Yelp

11 years ago

This was perhaps the worst patient service I have ever encountered. Stopping in on a snowy and cold evening in January, I waited about 45 minutes to see the doctor on possible reoccurrence of bronchitis. The doctor, with a goatee finally came in and while he asked me questions he never even glanced up from his laptop. Without checking further, he indicated that it was just a non-viral chest congestion. I can't believe I paid $150 for this kind of "Service"? After visiting my family doctor two days later, I learned that my re... read more

Erin P. 

on Yelp

11 years ago

My husband was one of the first three people to arrive and it took an hour to get him seen by a nurse, and then an additional hour waiting for the dr. He came in to be seen for a bloody gash on his head and had our young child in tow. This place should be called "Eventual Care," b/c they will eventually get to you, but certainly nothing urgent about it. So bring a book and carve out half a day. And try not to bleed out while you wait. 

Erin P. 

on Yelp

11 years ago

My husband was one of the first three people to arrive and it took an hour to get him seen by a nurse, and then an additional hour waiting for the dr. He came in to be seen for a bloody gash on his head and had our young child in tow. This place should be called "Eventual Care," b/c they will eventually get to you, but certainly nothing urgent about it. So bring a book and carve out half a day. And try not to bleed out while you wait. 

Anthony S. 

on Yelp

11 years ago

Website clearly states they do IV fluids at this location. We drove all the way across Denver to seek care for severe dehydration after multiple days of vomiting. Upon arrival we were informed that they don't actually do IV's. The reason for this: "It depends on the staff that we have here, some staff can do it, some can't, and the staff tonight can't do IV's." What? Here is an idea: don't advertise for services that you are unable to perform during ALL business hours. And another idea: Don't hire clinicians that can't start... read more

Anthony S. 

on Yelp

11 years ago

Website clearly states they do IV fluids at this location. We drove all the way across Denver to seek care for severe dehydration after multiple days of vomiting. Upon arrival we were informed that they don't actually do IV's. The reason for this: "It depends on the staff that we have here, some staff can do it, some can't, and the staff tonight can't do IV's." What? Here is an idea: don't advertise for services that you are unable to perform during ALL business hours. And another idea: Don't hire clinicians that can't start... read more

Unknown F. 

on Yelp

11 years ago

horrible. mediocre. greedy. dirty floors in need of cleaning. We are well insured people, and because the woman at the desk was unable to verify my spouse's insurance, she charged us $140 even though we both had insurance cards ($140 was her guess at what the deductible would be for our "type" of insurance). When I provided her with the information about our co-pay as being $50, with no deductable she refused to accept it. In addition, they refused to treat my spouse without payment up front, even though they had all b... read more