This profile has been claimed by the business owner or representative.
Airpedic
- Thousand Oaks, CA
About this business
About us Airpedic is a health products company that has the highest customer service rating for over 15-years! All of our customers are important to us, so we will never jeopardize any relationship by applying any high pressure selling tactics. Our competent and trained sales staff do not work on a commission-basis, so every customer receives the very best personal attention, without money factoring into the equation.
Location details
325 E Hillcrest Dr, STE 210, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedThe customer service was awesome. Gerald and Max were great. No pressure to purchase. They were very patient with us and spent hours answering our questions. It helped us decide what mattress would fit our needs. We are really looking forward to receiving our mattress. 🤩
Business response:
Happy we could help! And our customer service will be here just in case we can help out further with any customizations or questions about your new bed! Enjoy your new Air Pedic!!!
Looks like it will be a very awsome bed! The sales man was very informative about the bed. Can't wait to get it!
Business response:
We're proud to think that our team could play their part in helping you find an awesome fit for your needs, Dalene. Be sure to let us know how you're enjoying everything once it arrives! -SelectaBed Mattress Store & Air-Pedic Bed Factory
I researched Selectabed and Sleep Number. I wondered about the high rating and the lower price. I checked the Better Business Bureau, dang near no complaints and the ones that were filed, (2), were resolved to the customer’s satisfaction. The air pump arrived first and three days later, the mattress. The set up was super easy and quick; removing/disposing of the old mattress took way longer. My only regret is not knowing about this company sooner. So far, one month in, and i no longer wake up with back pain. Thank you!
Business response:
Dikembe, comfortable, restful nights of sleep start by visiting us! We're so glad to hear you've had a month of success on your new mattress. Be in touch anytime we can help.
We were comparing Sleep Number to the Air Pedic. Gerald provided excellent advice on the multiple questions we had about the comparison between the two brands. The features on the Air Pedic are superior and at a lower price. The sales process was a much better experience than previous bed sales. Gerald was truly interested in making sure we were picking the right bed and the options we'll have to remedy any issues if we need to during the 120 trial. We can't wait for the bed to arrive!
Business response:
Tim, you deserve nothing but the best service, and we'll be sure to pass along your compliments to Gerald! Enjoy your new Air-Pedic bed, and let us know if there's ever anything else you need!
Great customer service! I worked with Max and Gerald to pick the right bed for us. Love the fact that they make their products in the USA unlike competitors.
Business response:
Thanks for the feedback Royce! We definitely take pride in being a US product and happy we could help you with your new bed! Of course if there is any further assistance you need, just let us know!
Just ordered an Air Pedic from Selectabed! Calling in an order was novel compared to my usual online ordering but it was surprisingly helpful! They not only helped me understand the right model and features to get (something I had been struggling with despite hours of reading reviews online) but when I realized I wanted a different size, helped me changed my order and immediately refunded the difference. Should've called earlier! Now, I'm just looking forward to the new mattress!!!
Business response:
Calling in your order certainly has its perks, especially when you're able to enjoy some thoughtful, knowledgeable service from a team looking out for your best interests, Peng. Glad that we could help you find something perfect and appropriately process that refund -- be sure to let us know how you're liking your mattress! -SelectaBed Mattress Store & Air-Pedic Bed Factory
I just worked with Gerald Misemer over several calls getting all the specifications and info I needed to make an appropriate decision. I am moving from a Sleep Number bed to the Air-Pedic based on what I have learned. Gerald knew all the info and made sure I understood all facets. I'm anxious for it to arrive and be setup. The only part that's hard is the waiting, but a quality product is important.
Business response:
With the wonderful night's sleep you're soon to be experiencing, we definitely can't blame you for being excited for your new bed to arrive, Jeann! We're thrilled to hear our team did a great job keeping you informed on the benefits of switching to the Air-Pedic, and we're just as excited as you are for that to arrive. Be sure to reach out if you have any additional questions for us! -SelectaBed Mattress Store & Air-Pedic Bed Factory
As a former owner of many sleep number beds, I decided to purchase another sleep number bed for our new lake home. We had sold our house and our sleep number bed with the house. I decided to just look on line and see what else was out there. I came across Selectabed. After reading reviews I thought I would give them a call. I was in a hurry because I had foot surgery in the near future and would need to elevate my foot for up to three months. After speaking with Brian F, I felt his knowledge was strong and convincing enough... read more
Business response:
Thank you for your feedback Mark! We are happy we could help out with your new mattress! Hope you heal well from your procedure and if we can be of further assistance just let us know!
Gerald was very helpful. I really appreciate his help.
Business response:
Glad we could be of service to help you with a new bed purchase! Enjoy your new Air Pedic!
Frequently asked questions about Airpedic
How is Airpedic rated?
Airpedic has a 4.9 star rating with 307 reviews.
When is Airpedic open?
Airpedic is closed now. It will open at 10:00 a.m.