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Airpedic
- Thousand Oaks, CA
About this business
About us Airpedic is a health products company that has the highest customer service rating for over 15-years! All of our customers are important to us, so we will never jeopardize any relationship by applying any high pressure selling tactics. Our competent and trained sales staff do not work on a commission-basis, so every customer receives the very best personal attention, without money factoring into the equation.
Location details
325 E Hillcrest Dr, STE 210, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedWe ordered our new beds with help from Gerald over the phone. He answered all of our questions and we had a great experience so far.
Business response:
Glad we could help you make a decision on a new bed and look forward to having you try it out! Let us know if we can be of further service!
My husband and I purchased the Air-Pedic 850 and it is the best investment we have made in years! My husband was having a terrible time getting comfortable on our old bed, in fact we went through 3 beds in 5 years! Now he says he sleeps amazingly well and wakes up without the back and shoulder pain that had been plaguing him with all those other beds! I too am sleeping great and waking up well rested. The customer service it top notch. Brian, Max, Gerald etc. were amazing
Business response:
Amazing to hear and glad we could help out! May you and your husband have many many years of great sleep with your new Air Pedic! Of course if we can be of further assistance just let us know!
I cannot judge the bed yet as we just ordered it. We have been very pleased with Gerald's service. He has answered all our questions and responded promptly to our further inquiries.
Business response:
We definitely do our best for our customers both in servive and our product design! Air Pedic really is a great high quality bed with a fantastic customizable 3-zone bladder system that allows the ability for proper support. If you need any assistance with how best to use your new bed just let us know!
Most of the reviews cover just the ordering process. I wanted to wait until I had at least a night or two to sleep on the mattress until I posted a review. Like almost everyone has said, the ordering process was easy and excellent. Gerald was very helpful. He even talked to me about the possibility of downgrading a bit, but I was set on the pillow top the 1100 came with. Gerald set the expectation upfront that there would be a longer delivery time due to demand and pandemic challenges. I was fine with waiting. Unfortu... read more
Business response:
While we're proud that so many folks find our ordering process to be quick, easy, and informative, we're always happy to see some feedback about the process as a whole, James. It sounds like our team did a good job setting expectations, and we're happy that you two are enjoying that new mattress to the fullest. If there's ever anything more you need, we'd love to help. -SelectaBed Mattress Store & Air-Pedic Bed Factory
The best designed and made mattress there is with the best customer service around.😊
Business response:
Proud to think both our products and customer service made the right kind of impression, Rich. You can be sure to count on more of the same if there's ever anything we can do for you. -SelectaBed Mattress Store & Air-Pedic Bed Factory
Gerald patiently listened to our wants and needs and made suggestions over a two day period without pressuring us to purchase anything. He did not even ask for our name, phone number, or email until we've decided to make the purchase. Gerald provided one of the best customer service experience we've ever had. The customer service, along with a superior product and warranty over a competitor with lower price and made in the USA sold us. We will recommend Select a Bed to everyone we know.
Business response:
We are more than happy to help take the time to help match our customers with the best option since there are many different models to choose from! Of course if you need any further assistance after you have received your new bed just let us know! Enjoy your new Air Pedic!
I had a great experience with Gerald. He didn't try to up sell me but recommended a mattress that fit my wife and I sleep habits. He answered all my questions and never sounded like he was reading from a script. I can't wait for my bed to arrive!
Business response:
We love to take time with our customers and make sure we are selling the right mattress that will match up to your comfort preference. Glad we could make the process easy and informative and of course if you need any further assistance just let us know! Enjoy your new bed!!!
No pressure sales, we’re very helpful picking out a bed and providing all the info I needed.
Business response:
Helpful service in a low-pressure setting is always the goal here, Craig. We're thrilled that our team could provide some good information and lend a hand with everything, and we'll be happy to help again if there's anything you need. -SelectaBed Mattress Store & Air-Pedic Bed Factory
Did a little research and visited some showrooms and landed on the Air Pedic bed. Huge reason for ultimate decision was the customer service experience. I spent well over an hour on the phone with Brian over the course of three days asking question after question. He always had the answers and knew the product well without ever taking shots at competitors. Very excited for our new bed and hope they are able to improve delivery timeframe. Will update once the bed arrives based on function
Business response:
Thanks for the feedback! We are happy we could help out and appreciate the recommendation. Enjoy your new bed!!!
Frequently asked questions about Airpedic
How is Airpedic rated?
Airpedic has a 4.9 star rating with 350 reviews.
When is Airpedic open?
Airpedic is closed now. It will open at 10:00 a.m.