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Airpedic
- Thousand Oaks, CA
About this business
About us Airpedic is a health products company that has the highest customer service rating for over 15-years! All of our customers are important to us, so we will never jeopardize any relationship by applying any high pressure selling tactics. Our competent and trained sales staff do not work on a commission-basis, so every customer receives the very best personal attention, without money factoring into the equation.
Location details
325 E Hillcrest Dr, STE 210, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedGerald was very helpful. I really appreciate his help.
Business response:
Glad we could be of service to help you with a new bed purchase! Enjoy your new Air Pedic!
Shopping experience made easy! Aaron is very knowledgable of the company products and was able to assist me with selecting a bed for my specific needs. I'm looking forward to sleeping on a mattress that can provide appropriate support to the lumbar area for my sciatica and to my shoulder after rotator cuff surgery.
Business response:
Jenna, no two people are the same, so we make it our mission to find the perfect mattress for everyone's bodies so that they can sleep soundly every night! We'll be sure to pass along your words to Aaron. Be in touch should you have any questions or need our help.
Gerald has been very helpful in recommending the correct bed for us. I also love that it is American made, we are getting more options than I thought we could, not to mention much less expensive than competitors.
Business response:
So glad that our team could provide some helpful advice during your search for a quality, American-made mattress at a reasonable price, Joan! Here's wishing you lots of wonderful sleep in the new year and beyond. Best wishes. -SelectaBed Mattress Store & Air-Pedic Bed Factory
Very knowledgeable and amazing service. Thanks to Gerald who supplied excellent service and information on the Air-Pedic 1000. Thank you so much.
Business response:
We're always glad to make sure we can get any and all questions answered so that you can enjoy a perfect purchase for your needs, Chris. We appreciate you showing your support and hope you'll let us know if there's ever anything more we can do for you. Take care! -SelectaBed Mattress Store & Air-Pedic Bed Factory
Excellent customer service was provided by Aaron Lay. He put my phone/online shopping worries at ease by answering all my thousand questions right away via phone and email. Excellent communication provided in a timely manner.
Business response:
There's no denying that online shopping can leave you with a few questions about your product before it arrives, but we're proud to think our team did a wonderful job of communicating and putting you at ease, Shayla. Don't hesitate to let us know how you're enjoying your new mattress -- or if you have any additional concerns for us! -SelectaBed Mattress Store & Air-Pedic Bed Factory
Gerald was polite, professional and quite knowledgeable in helping us select an appropriate bed. He asked questions, listened to our responses, and made suggestions based on that information. He even encouraged us to visit the competition and try out their products which is uncommon. We are happy with the purchase process so far. For us, the 30 year warranty and offer to customize foam selections if needed after sleeping on the mattress, were compelling reasons to buy. Looking forward to getting a good night's sleep. Th... read more
Business response:
A listening ear and a few thoughtful responses are always a quick and easy way to get an idea of what you might need and provide a quality product that can really make a difference, Ed. At the end of the day, we're simply trying to ensure that you can enjoy a great night of sleep, and we hope that your new item will work wonders. Be sure to let us know if you have any additional questions or concerns! Take care. -SelectaBed Mattress Store & Air-Pedic Bed Factory
After researching the different options out there (Air-Pedic, Sleep Number, Boyd), I had a few questions remaining about the Air-Pedic product. Gerald was very knowledgeable and was able to answer my laundry list of questions sufficiently and made my decision to choose Air-Pedic easy. I had heard about customer service issues with some of the other companies out there, and can tell from my interaction with Gerald that I wouldn't face those issues with SelectaBed (Air-Pedic). The airflow transfer layer will be a huge bene... read more
Business response:
Thanks so much for your feedback and happy we could help out with your decision on a new bed! It certainly can be a chore to understand the many different options out there and we respect that with our drive to make the sales process and Air Pedic features as easy and informative as possible. Enjoy your new bed and let us know if we can be of further assistance!
Amazing customer service. Knowledgeable staff and set clear expectations.
Business response:
So glad we could help you with a new bed! And of course if you have any further questions just give us a call and let us know!
We have been researching and testing out adjustable air mattresses for a few months. We ended up ordering the Air Pedic 650 and think it will be a great fit for us. We choose to purchase the Air Pedic over the competition for the following ; they use certified foam made in the USA, they offer a great warranty , the mattress has Tri- zoning support functions and the company has great customer service reviews online . Gerald with Select a Bed helped answer all of our questions and facilitated a seamless, pleasant transacti... read more
Business response:
It's terrific to hear that our warranty and the American-made features of that Air-Pedic made our place such a wonderful fit for your needs, Charity. We're especially proud to have provided some honest answers to make this transaction a pleasant one, and we hope you'll feel perfectly free to reach out with any additional questions or concerns going forward. Happy holidays! -SelectaBed Mattress Store & Air-Pedic Bed Factory
Frequently asked questions about Airpedic
How is Airpedic rated?
Airpedic has a 4.9 star rating with 350 reviews.
When is Airpedic open?
Airpedic is closed now. It will open at 10:00 a.m.