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3534 51st Ave, Sacramento, CA, 95823, United States
Get directionsThere were positives, especially the friendly attitude, but the experience wasn't entirely consistent. I had to ask twice for clarification on a few things. Acceptable overall, with some room to improve.
Business response:
Leeann, while we're glad to hear about your overall positive experience, we're sorry to hear your experience didn't fully meet expectations. Thank you for your feedback, it helps us improve.
Very friendly very helpful great job thank you got your from them twice one week thanks
Business response:
Vee, thank you for the five-star feedback! We're proud to deliver service you can trust at AJ's Towing.
Good, quick, nice and easy! Driver communicated well, got my location and found me easily. Quick service and nice guy!
I had a busy day planned with guests coming this weekend. Got into my car, and it wouldn't start. Clicking sound indicated the battery was dead. I called Geico and told them I wanted the battery replaced. Luckily, AJ's Towing came to the rescue. They had helped me before with another car. They agreed to get me a battery, called me about my price requirements and told me where they had an account. All very transparent and courteous. He quoted me about an hour, and he was absolutely accurate. He arrived at my complex in... read more
Amazing service for heavy duty oversized trucks. I used another third party service and they kept sending out tow services who were not equipped for heavy duty towing and had me on stand by for over 8 hrs until I found aj on google. They were responsive and able to go tow my 16 foot Penske truck with a flat tire. I do admit they charge a bit high $500 for a 3 min destination tow. I was so exhausted from trying to find help for a vehicle size I had I was willing to do whatever get it resolved. They def saved the day for me.
Giving kudos where kudo's due. AJ's Towing came to our rescue after Loyal towing dropped the ball and canceled on us on and left my wife stranded and waiting for 2+ hours. AJ's picked up the job when our auto insurance's roadside assistance service received the cancellation notice almost 2 hours after Loyal originally agreed to take the job. AJ's wasn't super fast coming, so 1-star off, but at least they showed when they said they would, about 45m-1hr after the job transferred to them. At this point, I had come back w/anothe... read more
Got a flat this morning. Called to have someone come put the donut on so I could get to a tire shop. The phone system is automated but it worked well. Had someone at my house in less than 30 minutes. Only took him about 10 minutes to pump up the donut and put it on the car. He was a nice guy and did good work! It was less than originally quoted too, which was a nice bonus.
My car radiator hose broke and I was only able to exit the freeway to wait by an empty field. My insurance initially contracted with another towing company (more on that later) but upon second try, AJ's Towing was dispatched. Due to my location, system put me at an address slightly farther away (and over mileage limit). AJ's driver contacted me almost immediately (and he was already en route!), asked for my exact location and provided me with an ETA that was much sooner than expected. Driver was friendly and respectful but ... read more
Good service and quick can't ask for nothing better thank you! Super friendly and makes your feel good by the way they show compassion.
AJ's Towing has a 4.8 star rating with 3,641 reviews.
AJ's Towing is open now. It is open 24/7.