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AKA San Diego
- Restaurants
- San Diego, CA
About this business
Location details
611 Fifth Ave., San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 11:00 p.m. | |
| Tue | 5:00 p.m. to 11:00 p.m. | |
| Wed | 5:00 p.m. to 11:00 p.m. | |
| Thu | 5:00 p.m. to 11:00 p.m. | |
| Fri | 5:00 p.m. to 2:00 a.m. | |
| Sat | 5:00 p.m. to 2:00 a.m. | |
| Sun | 5:00 p.m. to 11:00 p.m. |
Went on Sunday night and it was dead. Despite this, service was terrible. Waiter forget multiple times when we asked for water, and service was slow overall. Food was not good, especially for the insane price! Tasted like food you’d get on a cruise. We came for my mom’s birthday and they didn’t even wish her happy birthday or offer her anything. So disappointing!
Awful service for an establishment that markets itself as "the best". Here are some of the highlights of our experience 1. Seated and not given a drinks menu. Had to find someone to get that. 2. Markets as a cocktail bar - had four cocktails on the menu 3. After 15mins the server finally introduced herself and asked what we wanted to drink. We ordered. Drinks didn't arrive for another 20mins after we chased. 4. Ordered starters and a main. When the food came out it all came out at once. The server then explained it's family ... read more
I never write reviews but I just can’t believe this place. Came here for a birthday dinner and I have to say I should’ve listened to the other reviews when they complained about the terrible service. It was a million times worse than what I expected. It took 3 hours for us to get all of our food at the table, some of our food came, but then took another 30-40 minutes for the rest of our people to get their food. Some food never came at all and I had to ask to have it removed from our tab because we were all so over it we did... read more
Had to spit out my food, service was horrible as well
I live downtown and wanted to try this AKA that replaced Lavo recently. I love Asian fusion, my favorite is in Laguna Beach is called Starfish. First of all, love what they did to the place it looks beer very nice. The lighting decor and bar are killer. The drinks were great my GF had two and I had the Hitanchino beer which is rare to find. We tried two appetizers the Bao Buns (3) and Chicken Satay (3). Pretty bland overall. The meat was fatty on the bao buns and the peanut sauce on the chicken had hardly any on it, but the ... read more
Came for date night. 8pm reso, no table when we arrived. Bartender was cool, gave us a round of drinks. Sat bout 20mins later, our server was gorgeous but clueless. Manager/owner was very nice and checked on us frequently. Runners tried to give us the wrong food two times, our appetizer came after we had eaten our entrees. Won’t be back
Don’t waste your time or money. Walked out after waiting 30 minutes for anyone to bring a menu or even bothered to acknowledge us. About 15 wait staff including Jean Carlo the manager walked passed every table in our section several times. NO ONE except water servers came to our table. Had to ask water server to bring manager to table, when we asked for our server, he disappeared and still no one came to our table. Asked for Jean Carlo again and a random waiter, asked what do want? What?!! We got up and walked out. On the wa... read more
Business response:
Thank you for taking the time to share your experience, and we’re truly sorry for the service issues you encountered. This falls far below the standards we strive for, and we apologize for the lack of attention and communication. We’re committed to learning from this and making immediate improvements to our team’s approach. If you’re open to discussing this further, please reach out to Alessandro, one of our partners, through our website's contact page (open table wont let us link). He’d appreciate the chance to address your... read more
Very poor customer service, the main dish arrived before the appetizers. The waitress inattentive. No going back.
Business response:
Hi Theresa, thank you for sharing your feedback with us. We’re very sorry to hear that your experience didn’t meet expectations, especially regarding the timing of your dishes and the attentiveness of our service. This isn’t the impression we want to leave with our guests, and we’d appreciate the opportunity to make it right. Please feel free to reach out to our owner, Giancarlo, through our website’s contact page(open table doesn't allow us to post email addresses), as he’d love to connect with you directly to learn more an... read more
Not sure if it was because it was their 2nd day of opening, I’m hoping over time they get things a bit more organized.Cocktail drinks lacked presentation, our server checked in on us once, our appetizers and food came to us out of order.
Frequently asked questions about AKA San Diego
How is AKA San Diego rated?
AKA San Diego has a 4.4 star rating with 1,532 reviews.
When is AKA San Diego open?
AKA San Diego is open now. It will close at 11:00 p.m.