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AKA San Diego
- Restaurants
- San Diego, CA
About this business
Location details
611 Fifth Ave., San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 11:00 p.m. | |
| Tue | 5:00 p.m. to 11:00 p.m. | |
| Wed | 5:00 p.m. to 11:00 p.m. | |
| Thu | 5:00 p.m. to 11:00 p.m. | |
| Fri | 5:00 p.m. to 2:00 a.m. | |
| Sat | 5:00 p.m. to 2:00 a.m. | |
| Sun | 5:00 p.m. to 11:00 p.m. |
Don’t waste your time or money. Walked out after waiting 30 minutes for anyone to bring a menu or even bothered to acknowledge us. About 15 wait staff including Jean Carlo the manager walked passed every table in our section several times. NO ONE except water servers came to our table. Had to ask water server to bring manager to table, when we asked for our server, he disappeared and still no one came to our table. Asked for Jean Carlo again and a random waiter, asked what do want? What?!! We got up and walked out. On the wa... read more
Business response:
Thank you for taking the time to share your experience, and we’re truly sorry for the service issues you encountered. This falls far below the standards we strive for, and we apologize for the lack of attention and communication. We’re committed to learning from this and making immediate improvements to our team’s approach. If you’re open to discussing this further, please reach out to Alessandro, one of our partners, through our website's contact page (open table wont let us link). He’d appreciate the chance to address your... read more
Very poor customer service, the main dish arrived before the appetizers. The waitress inattentive. No going back.
Business response:
Hi Theresa, thank you for sharing your feedback with us. We’re very sorry to hear that your experience didn’t meet expectations, especially regarding the timing of your dishes and the attentiveness of our service. This isn’t the impression we want to leave with our guests, and we’d appreciate the opportunity to make it right. Please feel free to reach out to our owner, Giancarlo, through our website’s contact page(open table doesn't allow us to post email addresses), as he’d love to connect with you directly to learn more an... read more
Not sure if it was because it was their 2nd day of opening, I’m hoping over time they get things a bit more organized.Cocktail drinks lacked presentation, our server checked in on us once, our appetizers and food came to us out of order.
Brand new restaurant, poor service rude customers over priced.
Business response:
Hi Mark. Thank you for sharing your thoughts with us. We’re sorry to hear that your experience fell short of expectations, particularly with service and pricing. As a new restaurant, we’re actively working to refine every part of the guest experience, and feedback like yours is essential in helping us improve. If you’d like to discuss your experience further, please reach out to our owner, Giancarlo, through our website’s contact page(open table doesn't allow us to type websites or emails). He’d love the opportunity to addre... read more
Never got my food after waiting 1.5hrs. Waitress disappeared. Asked two different waitresses to check on food, no one ever gave me an update. Asked a food server to check on food and mentioned had been over an hour. He told his manager who quickly told him to tend to another table. Manager never bothered to come over and ask what was wrong. I felt like a nuisance rather than a customer that was valued.
Business response:
Thank you for sharing your experience with us. We’re truly sorry to hear about the long wait time and lack of communication you experienced during your visit. This isn’t the level of service we strive to provide, and we’d love the chance to make it right. Our owner, Giancarlo, would appreciate speaking with you directly to address this issue and learn more about how we can improve. Feel free to reach out to him on the contact form on our website (open table doesn't let us share emails) Thank you for giving us this valuable f... read more
HORRIBLE! We arrived at our time reservation, the hostess seemed young inexperienced and shocked to see us. She sat us inside at a table, but as soon as you walk in the smell is not good. My husband immediately said it smells like fish, sweat, and an old nightclub. Once seated they brought us 1 menu to share and no one came back. We sat there for 10 minutes and no one came. We looked around at other tables and people were just sitting there no food. We watched kitchen staff bring food out and take it back. I finally asked th... read more
Frequently asked questions about AKA San Diego
How is AKA San Diego rated?
AKA San Diego has a 4.4 star rating with 1,211 reviews.
When is AKA San Diego open?
AKA San Diego is closed now. It will open at 5:00 p.m.