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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsTechnicians are always great and reliable!!! I just wish the customer service for contract service was even as half as nice. If not for technical support and the technicians I would have left this company AGAIN.
Professional tech. On time, polite, communicative, knowledgeable. Telephone tech said they do not take credit cards BUT they do... thank goodness. Have been a customer for over a decade, maybe two decades. ??
Business response:
We're thrilled to hear that you had a great experience with Alert 360, *******! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
Technician Robert was on time, identified himself, was friendly and accommodating. He answered all my questions and helped with redoing the perimeter on my phone. Cameras up and working.
Business response:
We're thrilled to hear that you had a great experience with Alert 360, ***! Our technicians are some of the best in the business, and we're so glad to hear Robert provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
The Technician arrived between the service window. He was able to get our system back to suitable working conditions. I would recommend Alert360.
Business response:
We're thrilled to hear that you had a great experience with Alert 360, * ***! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
Showed up on tme and ready, really clean work and had patience to show me who to work the new system.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Felipe did a good job installing the comm unit. Didn’t waste any time. Was working the whole time and got the job done. Overall happy with the service appt scheduling and pricing after the previous appt turned out ineffective.
Business response:
Thank you so much for sharing your experience, ****. We're thrilled to hear that Felipe provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media Manager
Garrett the Technician was awesome! He needs a 100% increase in salary now.
Business response:
Thank you for sharing your experience, ****** *******. Customer service is incredibly important to us, and I'm happy Garrett provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excelente service, puntual and communicate appropriately the explanation for the issue.
Business response:
Thank you so much for taking the time to share your positive experience with Alert 360, ****! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. Best, Ashley R., Social Media Manager
Excellent technicians and excellent customer service from Alert 360. They upgraded by system and everything went smoothly. True professionals.
Business response:
We're thrilled to hear that you had a great experience with Alert 360, *******Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.