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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsAlert 360 does our home security and from the salesman, Chris *******, to the tech advisor, Greg, the service has been flawless in every way. Greg came by on a Friday evening to stop the squeaking of a smoke alarm and resolved the problem entirely and quickly. Excellent customer service!
Business response:
Thank you for sharing your experience, ***** Customer service is incredibly important to us, and I'm happy Chris, Greg and the whole Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Shad was competent and fixed my problems. He made sure all the equipment was in good working order and also taught me how to use the app
Business response:
Thank you for sharing your experience, ***. Customer service is incredibly important to us, and I'm happy Shad provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very helpful in set up and have been very responsive to questions
Business response:
Thank you for sharing your experience, *** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Everyone that I have dealt with has been very pleasant. They explain everything to you from start to finish.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Jeremy arrived at 1 for a 1-5 window. He was very courteous and professional. Was able to resolve the issue and educated me on shortcut in the system. Appreciate his professionalism. ******
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Jeremy provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excellent Been with Hawk since 1998. Very Pleased. I am amazed at the prompt courteous service of their technicians. If I owned this business I wouldn’t change a thing.
Technician was on time, courteous and professional. He knew the product and understood the issue.
Business response:
Thank you for sharing your recent experience with Alert 360, **** We are thrilled to hear that our technician provided you with on-time, courteous, and professional service. We take pride in ensuring that our technicians are knowledgeable about our products and are equipped to handle any issue that may arise. At Alert 360, we understand the importance of timely and efficient service, and we are committed to providing our customers with the highest level of service possible. Your feedback is greatly appreciated and will be sh... read more
Great service. Employees new the equipment and how to repair it.
Business response:
Thank you for your review, John. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The repairman was fast and courteous. Very informative. I couldn’t have asked for a better experience.
Business response:
Thank you for sharing your experience, Jan. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.