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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsJacob did a great job. Explained what he was seeing, and what he thought was the best course of action. Glad we use Alert 360!
Business response:
Thank you for sharing your experience, *****Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Jacob was the technician today. He texted ahead of time, came when he said he would, was very nice and efficient. In no time he had resolved the problem. I had a time to hold open from 1-5, but when I called the office to say I could not be home until 2:00 they gladly accomodated me. This company has been a breath of fresh air in their customer service, in a time when customer service is often an elusive quality if it even exists.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 customer service, IT department, sales representative and Technicians have been smooth sailing. Alert 360 and their team are professional, courteous, prompt, knowledgeable and helpful. System is designed for easy touch screen access, with larger text/option buttons. I highly recommend ALERT 360 for home or commercial security for peace of mind and safety! Satisfied Customer, ******* ********
Business response:
Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Our technical support person was patient, timely, thorough, and professional.
Business response:
Thank you for sharing your experience, *******Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 has great technicians and support staff ! Monitoring Center provides great service too! We’ve been customers 20+ years and will continue. Alert 360 is the Best!!
Business response:
Thank you for sharing your experience, ******Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician who came out was a very kind and patient person. It seems that equipment I had was pretty updated.
Business response:
Thank you for sharing your experience, **** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great service. Tech Garrett was on time and made sure system was working properly.
Business response:
Thank you for sharing your experience, **. Customer service is incredibly important to us, and I'm happy Garrett provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Outstanding service. I had 2 problems and he solved them quickly and explained the nature of the problem.
Business response:
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Brian was by far the best tech I've had come do an install. Smart, fast, very informative and was able to get our system up and running. I highly recommend Brian and 360 alert. So far so good, thanks Brian!
Business response:
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy Brian provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.