This profile has been claimed by the business owner or representative.
625 South Anna Street, Wichita, KS, 67209, United States
Get directionsTechnician was great! Had a low battery issue with the panel and they came right out. Asked if they could waive the cost of the battery since it should have lasted at least 3-5yrs. (We've had service less than 2yrs) The tech waived the fee without waiting for a supervisor. The supervisor was also helpful, professional and followed up. So far Alert360 has been the best!!
Business response:
We're thrilled to hear that you had a great experience with Alert 360, ****** *! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
Great service. Technician was prompt and very helpful. Solved our issue. Great overall.
Business response:
Thank you for sharing your experience, ********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Our service guy was great explaining everything in detail and he was very professional.
Business response:
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
They was some good working and nice to show how everything happend
Business response:
Thank you for your review, *******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Chad was scheduled for first thing on Wednesday morning, however he had a conflict. He called me around 5:00 on Tuesday and let me know what was going on and gave an ETA. He showed up at that time and did the inspection. He goes above and beyond to take care of any issues. He is a benefit to this company.
Business response:
Thank you for sharing your experience, ******* ****** - City of ***********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I had an awesome experience with alert 360 getting my service hooked up
Business response:
Thank you for your review, ***. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The technician was outstanding and courteous. I would recommend 360 over and over
Customer service was helpful and scheduled my service for the very next day! Technician was great! He was knowledgeable, on time, professional and has my cameras, locks, garage control, thermostat and all contacts, smokes and motion working properly now! Recommend ??
Thank you very much James ******** for your patience, great service, expertise, and being professional in doing your job! Thank you very much too to Jim and Jesus for all your expertise, excellent assistance, and being knowledgeable and professional in resolving our camera issues.
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.