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All About Plumbing - Mills River
- Mills River, NC
About this business
All About Plumbing & Septic is a plumbing company that has been servicing this area since 2011. We serve the Henderson County, Buncombe County, Polk County, Haywood County, and Transylvania County area. We are dedicated to offering plumbing and septic services, as well as water heater and water filtration services. If you think that you need repairs for your garbage disposal or you are wanting your septic system pumped, our plumbing contractors are here for you! All About Plumbing & Septic is a proud family business with a... read more
Location details
5521 Old Haywood Rd, Ste 1, Mills River, NC, 28759, United States
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All was great!
Business response:
Thank you for taking the time to review Richard's recent service. Richard is a true professional and is a master at his craft. I know you are in good hands. I look forward to working with you on your next plumbing project. Caleb Wilson, Operations Manager
Excellent! A technician answered the phone and dispatched a plumber within 45 minutes. We live at the top of a mountain so we were very appreciative of the excellent response. The plumber fixed the leak and we were back in business within the hour! We would highly recommend All About Plumbing and we will call them whenever we need service!
Business response:
Thank you for taking the time to review Eric's recent service. I know when you called you had to turn the water off to your home because another contractor had accidentally broke one of your water lines. We take all calls seriously and I am glad we had Eric in the area to take care of your water issue quickly and professionally. I really hope you don't have any other issues, but if you do, don't hesitate to call us day or night. We are always open and answer our phone. Thank you for your recent business and your kind words!!... read more
Business response:
Thank you for taking your time to review Richard's service. I know your job was a major repipe of your drainage system and I am glad to know that everything went great. We always take care of our homeowners no matter the size of the job. Cast iron drain lines are great but will eventually thin out and break. PVC drain lines are plastic and there are no known issues with wearing out or rusting through. PVC drain lines will be in your home for a long time and we stand behind that with our 10 year parts and labor warranty. You ... read more
Kyle and Denver did a great job. We definitely recommend All About Plumbing.
Business response:
Thank you for your continued business. I know when you have a water service leak it can be a major undertaking but your leak was under your pool deck which made things a little more interesting. We are always up for a challenge and specialize in the strange and difficult. There is no job too big or too small for our skill technicians to handle. I am glad to hear that everything was completed professionally and your job site was cleaned up to your liking. We always try to clean our job site back to the original condition. The... read more
Very well. I could not take off work in order to get my horrible kitchen sink replaced and my toilet fixed. I was having a difficult time finding a plumber that could do it on a Saturday. Not only could All About Plumbing & Septic come out on a Saturday, but they were able to provide a free estimate and do the work within a week. Carl was prompt, personable and very helpful. He steered me away from a poor quality all in one sink and faucet, and I ended up liking what I did get much better. Excellent service. I could not be h... read more
Business response:
Thank you for taking the time to review Carl's weekend service. We never charge extra for weekend or after 5 pm plumbing service calls because I feel like there is a need to offer professional service no matter the time or day. The big box stores have brain washed homeowners into thinking all plumbing parts are equal. This isn't true and it is our job to ensure our homeowners are getting products they can trust and won't have issues with in the future. That is why we only offer plumbing fixtures that we can stand behind with... read more
The response to my emergency was excellent - much superior to some companies who seem to use some sort of answering service. Professional diagnosis of the problem, clearly demonstrated and explained. All time promises met. I felt it was maybe a little expensive, but when you have no working sewer connection you can't be taking time to get competitive quotes. Overall they provided a very professional service.
Business response:
Thank you for taking the time for reviewing Eric's recent service. We are always here to answer your call. I feel that an answering service just slows down the process of getting a technician dispatched to you quickly and there is always a loss in translation about your issue. The last thing I want is a slow turn around time to an emergency and my technician not being prepared to make the necessary repairs. I am glad that we were able to meet and exceed all your expectations. I can assure you we are always looking for ways t... read more
Great. Previous installation (before we bought the house) was done incorrectly. Richard picked up the phone on a Sunday morning and arrived at noon. He called 20 minutes before arriving to confirm the time. He quickly diagnosed the problem, presented options including replacing the water heater, and then quickly and professionally corrected the prior installer's problem. I was impressed with communication and promptness.
Business response:
Thank you for taking the time to review Richard's weekend service. Our plumbing division is open 24/7 with no additional fees or charges. I know that plumbing issues don't only occur during banking hours so we are always open and willing to help. I am glad that we were able to get your plumbing issues resolved quickly and professionally. If you ever have another plumbing issue don't hesitate to give us a call at any time. We are always here to take your call. I really appreciate you business and your kind words. Caleb Wilson... read more
Our regular septic tank service provider was covered up with inspections for real estate closings and referred us to All About Plumbing and Septic. Their technicians, Joe and Denver, responded immediately, pulled the pump and ordered a replacement. The manufacturer needed four days to prepare the replacement and deliver it. Joe and Denver arranged to have a third tech to come to our house after 5 p.m. to pump out both our septic tank and the pump tank so we could continue to use our toilets, take showers, and wash dishes unt... read more
Business response:
Thank you for taking your time to review Denver and Joe's recent service. I am sorry for the long wait time for the manufacturer to get your sewage pump in. When replacing a sewage pump you need to make sure you go back with an exact replacement so you don't mess up the drainage system. Most people don't know this but sewage pump systems are engineered systems that have exact pump curve measurements that can not be changed without changing the entire system. We never want to damage your drainage system by just throwing in a ... read more
Denver was very professional and answered all of my questions. After the work was done he cleaned everything up & I'm VERY Satisfied!!! Thank You Again!!
Business response:
Thank you for taking the time to review Denver and Joe's recent service. We always make sure that our work area is as clean as when we arrived. There is already enough stress with having a plumbing issue, no one wants to worry about cleaning up after the repair is done. I am glad to hear that Denver made sure that you plumbing installation was handled in a professional manner. Thank you for your business and your kind words!! Caleb Wilson, Operations Manager
Frequently asked questions about All About Plumbing - Mills River
How is All About Plumbing - Mills River rated?
All About Plumbing - Mills River has a 5 star rating with 3,260 reviews.
When is All About Plumbing - Mills River open?
All About Plumbing - Mills River is open now. It is open 24/7.