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All About Plumbing & Septic is a plumbing company that has been servicing this area since 2011. We serve the Henderson County, Buncombe County, Polk County, Haywood County, and Transylvania County area. We are dedicated to offering plumbing and septic services, as well as water heater and water filtration services. If you think that you need repairs for your garbage disposal or you are wanting your septic system pumped, our plumbing contractors are here for you! All About Plumbing & Septic is a proud family business with a... read more
5521 Old Haywood Rd, Ste 1, Mills River, NC, 28759, United States
Get directionsExcellent Company! Caleb, the owner, answered the phone on the second ring! I asked all sorts of questions and got straight answers. Caleb then sent out Evan, who is experienced in plumbing and septic systems, right away. Evan answered all of our questions and made recommendations of what we did and did not need for the house. Evan was completely honest, thorough and personable. We even ended up all going out for lunch afterwards, his customer service was that good! We will absolutely use this company again for all repairs a... read more
Fixed.
They responded to our call the next day. Chris, came out determined the septic tank was okay; just needed to be pumped. Our drain field was the real problem and a mess. (probably from previous landscaping work done a while back) Chris took measurements, planned out direction of new drain field and gave us a price. Work began quickly and was finished in a couple of days. The county inspector was impressed with the quality of their work and said we should never have a problem with our drain field again.
I'd give them an A on everything. A couple years ago they put a new well pump in for us, because we don't have any municipal water. They put a new water pump in for us when it was really cold. I can't believe the guys actually worked out in that temperature but they did the job quickly and reasonable. So I have used them over and over again for any pluming. So I would give them an A on everything, and I would certainly use them again.
Caleb took my call and answered my questions about brands of tanks they carried, etc. As soon as I decided to go with them, he rerouted Richard from a routine service call to come to my house instead. Richard figured out what was wrong, we agreed on best replacement tank, and he came back after lunch with the new tank. Had installed by mid-afternoon! Quality service!
The company ran a specialized camera down the drain field line and discovered the pipe leading from the tank to the "D-box" (distribution box) had collapsed and the D-box was in bad shape. They dug everything up by hand so as not to damage our stone walk way and made all the repairs. This included pressure washing the septic field. It was a hard job that took several days of work. Each step of the way the team was professional and courteous.
So appreciated Joe and his efforts to insure our kitchen drain line was snaked (not once but twice) to allow an effective fix. Joe also pointed out our poor drain line installation (no slope) which contributed over time to create our clog and recommended a fix to prevent a 2nd occurrence. Joe is an asset to this company.
Work was done quickly and professionally in a couple of hours. I never felt that I was being sold things I didn't need and I was able to ask questions as he worked. Even added replacing a hose bib while he was working on the tank.
All About Plumbing - Mills River has a 4.8 star rating with 3,598 reviews.
All About Plumbing - Mills River is open now. It is open 24/7.