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Allied Outdoor Solutions
- Contractors
- Houston, TX
About this business
Location details
1557 W Sam Houston Pkwy N, #140, Houston, TX, 77043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Most terrible experience I have ever experienced with a contractor. The initial consultation was great but 4 months later once the work started, it was ****. Not worth my time or money. French drains were not what we ordered and were not put in right so we dug them up. They also busted my main water line while putting it in. The concrete was poured over sprinkler heads that we told we wanted to cap off. Im sure the carvestone would have looked amazing. That seems to be what they are good at. In the end, they threaten to send... read more
Business response:
[Member Name Removed], while this is not the review we would strive to receive, we are thankful for your feedback as we use it to continue to refine and improve our systems. Regarding the $2500 credit, we have included that as a part of the -$4086 Change Order reduction (as mentioned previously and shown in invoices). You have received this credit. We have not charged you for services that were not performed. The price for the contracted items that were not completed was deducted with the Change Order reduction. If you would... read more
What I sent to them more reviews of my experience on Yelp and the bbb. I was recently threatened to be sent to collections if I didn’t pay your company to close out my contract by Monday which was yesterday at 12 PM. I still to this day have not received closing documents from your company. If you could look back into my file you will see numerous complaints throughout my entire process. What a s***** experience this was. This was the first time me and my husband have ever done yardwork and this is how it ended up. By the lo... read more
Business response:
We are genuinely sorry reading of your experience with our company. While this is never the experience we hope to provide, we always want to be open and welcome to feedback. We will use your review to assess and inspect our operations. Feel free to reach out to WeListen@alliedoutdoorsolutions.com to discuss further. Thank you for your feedback.
Allied Outdoors was not reliable. We had minor problems after the concrete was poured as to the effect that they would not come and remove the forms so that our contractor could begin his work. When we had the carvestone laid, I had to constantly show them of their mistakes ranging from mis-alligned carvings to expansion joint catastrophe. No way I would recommend them or ever use them again.
Business response:
We are genuinely sorry to read of your experience. Safe to say, that is never the kind of experience we desire for any of our customers to have with us. With that, we would love the opportunity to do everything in our ability to make the situation right. Please reach out to our office at 713-465-0400, or send us your direct contact information at: WeListen@alliedoutdoorsolutions.com. Thank you.
We were so excited to have our outdoor patio extended with an outdoor kitchen and new landscaping. Unfortunately what we were sold was not what we received. The project began in April 2021 and had numerous delays due to materials, labor and constant project management shuffles. We would put most of the blame on the lack of communication and follow through from our various project managers. One phase of the project would be "completed" and they would move on to another step. Unfortunately they didn't often finish the first ph... read more
Business response:
[Member Name Removed], we are genuinely sorry to read of your experience with our company. We do strive to install a quality product within a timely manner as well as provide great communication and so we apologize that we fell short of those expectations. We are thankful for your feedback as we use it to continue to refine and improve our systems. Please reach out to WeListen@alliedoutdoorsolutions.com for further discussion. Thank you.
Very disappointing. They messed up my patio during a required re-sealing. The Head of Carvestone Maintenance was rude and condescending. They do not stand behind their work, only make excuses.
Business response:
We are sorry to read of your experience with Allied Outdoor Solutions. While never the review we strive for, we welcome the opportunity to grow from your feedback. Just as much, we value the opportunity to make it right and would welcome the chance to connect further. Please feel free to reach out to us directly at info@alliedoutdoorsolutions.com, or call our offices at: 713-465-0400.
They never called
Business response:
Thank you for your review. We are sorry for the experience you had with us at Allied Outdoor Solutions. We never desire for anyone to have a negative experience with our company and we would welcome the opportunity to make it right. Would you mind reaching out to us directly? You can reach out to our office at: (713) 465-0400. Or email us at: info@alliedoutdoorsolutions.com. Thank you.
After the first interaction via mail and then a call, we had a Zoom meeting. Post Zoom meeting, they asked for a property plot and layout. Never heard from again. Will not do any business with this lot again. A waste of our time
Business response:
[Member Name Removed], we are sorry to hear that your experience with our company was not to our standards. While this is not the review we would strive to receive, we are thankful for your feedback as we use it to continue to refine and improve our systems. Additionally, we would like the opportunity to discuss your experience further in an effort to do what we can to make the situation right. Please send your contact information to info@alliedoutdoorsolutions.com or call our offices at 713-465-0400. Thank you.
They never called me back
Business response:
Hi [Member Name Removed], We are sorry you had this experience with us at Allied Outdoor Solutions. That is never one we hope for anyone to have. We would love an opportunity to make it right. Would you mind emailing us at info@alliedoutdoorsolutions.com? Thank you.
After waiting one month for our appointment, they didn't show up. Got text and I replied Y that still wanted my appointment, got e-mail that they will see us on our set date/time but no one showed. I called 45 minutes after appointment time and got office, she said she saw it on list but could not explain why the notice was sent to sales person. I picked them because of what other reviews said but probably won't book another appointment since they seem to be missing the person/professional touch to make sure appointments tha... read more
Business response:
[Member Name Removed], Thank you for your review. As mentioned when we were able to connect on the phone, we are sincerely sorry for the experience you had with us at Allied Outdoor Solutions. Your experience is never our goal, and we have worked diligently since then to review our systems and processes to ensure that this is not the norm. It would be our our pleasure to work with you in the future if ever an opportunity arises.
Frequently asked questions about Allied Outdoor Solutions
How is Allied Outdoor Solutions rated?
Allied Outdoor Solutions has a 4.4 star rating with 1,131 reviews.
When is Allied Outdoor Solutions open?
Allied Outdoor Solutions is open now. It will close at 5:00 p.m.