Allied Outdoor Solutions

Jeremy M 

on BBB

a year ago

After Devon made the sale and reassured me he would remain point of contact this was not the case. I seeked this because I have been an independent contractor and worked with companies and the best salesman will see the job through as it is the product he is selling. After Devon came we met with Devon and the closer with pricing. Items Devon said included all the sudden had an additional price. Getting through this I should have pulled the plug and not continues as I seeked legal counsel even to make sure we would not be stu... read more

DMM 

on BBB

2 years ago

I would not recommend Allied Outdoor Solutions. Several friends/neighbors are having their deck remodeled and asked who we are using. We told them not to ever use this company. The sales people are slick bait and switch types. From day one we were promised things that never was going to happen. We had on our quote to have a landscape planter built just like one we already had. The quote said "to be exact and with caps" instead they tried to install a small cheap version with no caps. Wouldn't change the order so we had to fi... read more

David G 

on BBB

3 years ago

The foreman will not call me back for warranty repairs and he promise that he would. It has been almost 1 year since the project was started. The labors have no respect for customer property because my swimming pool was covered in materials also just dumped in my yard. A section of the carvestone has started to Crack. Overall is was very sloppy work that was because I'm picking materials out the grass. 

L. B. 

on BBB

3 years ago

Do NOT do business with this company. After signing a contract and agreeing upon work. The work is behind or not done at all. i have called the supervisor in charge of my project and if he replies or calls back it just excuses. Nothing is being done to take care of the issues in a timely manor or any idea when they will address the issues. If i could give a negative rating i would 

Rolland H 

on BBB

3 years ago

Horrible experience and I regret ever contracting for my patio Carverstone project. Not happy with the quality, color of the work. 

Wendy Y 

on BBB

3 years ago

We were so excited to have our outdoor patio extended with an outdoor kitchen and new landscaping. Unfortunately what we were sold was not what we received. The project began in April 2021 and had numerous delays due to materials, labor and constant project management shuffles. We would put most of the blame on the lack of communication and follow through from our various project managers. One phase of the project would be "completed" and they would move on to another step. Unfortunately they didn't often finish the first ph... read more

Austin family 

on BBB

3 years ago

A complete and total waste of time and money. Worst experience with a company ever. We signed a contract in may with a start date of early July. Late July they came to the house to tear out concrete. By mid august the concrete was done as well as a drain. The drain was improperly secured so it pushed down when you walked on it. Concrete remnants were on our pool coping and there was a broken pool tile where no work was even done. Guy came out and said job was horrible and had to be repoured. Same thing happens- still weak dr... read more

Paul G 

on BBB

3 years ago

Can not imagine a worse experience. Slick presentation by salesman Scott, saying all the right things, like "we don't start a project until the last one is completed", not true! Signed the contract on Nov.25, 2020, "completed" Nov.4, 2021. Days and weeks would go by with no communication, then work scheduled and no one shows up, workers showing up and not even ringing the doorbell before going into backyard. Pallets of pavers and travertine sitting in the street in front of our house for 4 weeks before starting to be install... read more

Mary T 

on BBB

3 years ago

Terrible product. I got my courtyard done in July of 2021. Looked great for a week then had gray spots where the rain came down and fading where the sun shines. I called them and Shea said it was hard water spots told me to use lime-a-way and rub gently. That did not do anything every day it looks worse. I paid a lot of money for a small area even the workers said I overpaid but said they do have a minimum. I should have gotten pavers from another company. ??