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500 Victor St, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 p.m. to 8:00 p.m. | |
| Tue | 11:30 p.m. to 8:00 p.m. | |
| Wed | 11:30 p.m. to 8:00 p.m. | |
| Thu | 11:30 p.m. to 8:00 p.m. | |
| Fri | 11:30 p.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Allied did a very good job. They came out when they said the would and kept us informed of the progress. Stephen *****coordinated the job and stayed on top of what was going on. Unfortunately, we had a large rain before the cement was completely set and one of the cement sections developed some cracks just a few days after the job was completed. Stephen worked with us on that and Allied replaced that section of cement completely at no charge to us. Out here at Frisco Lakes we often get neighbors asking who was used for cemen... read more
Business response:
Thanks for the feedback and referrals, we appreciate your business!
We used Allied Outdoor Solutions to extend our patio and build a pergola. Carlos, our project manager, helped us determine what was best for our space so it would be functional and look great as well. He communicated well with us throughout the process and was quick to answer any questions we had. All of the crews that came out were professional, polite, and cleaned up the work area everyday. They did really great work! We were super pleased with the process and final product. We are finally able to use and enjoy our backyar... read more
Business response:
Thanks for the feedback, we appreciate your business!
I bought my house about a year ago and my patio of the biggest mess i have ever seen! The concrete portion had been painted 3 different colors and you could see them all! The rest was flagstone and an attempt to do flagstone that didn't match. I didn't know what to do about all of it until I got a flyer from Allied Outdoor Solutions. I made an appointment with Jonas and he started the ball rolling on my new patio. The first step of the demolition of the current mess of rocks. Carlos was my project manager for that portion an... read more
Business response:
Thanks for the feedback, we appreciate your business!
Unsurpassed quality and craftsmanship for the right price. Done right the first time, thorough, informative, and careful to make sure everything is perfect. Attention to detail and impeccable cleanup. Project was started sooner than estimated and completed with time to spare. Excellent job Allied! Carlos ****** is a great project manager and knows his stuff. Thank you Carlos!
Business response:
Thanks for the feedback, we appreciate your business!
I noticed they charge a lot of money and then go with different contractors. I got the worst one they did a terrible job but the back up was terrific. I was told from ***** about putting a door on my aluminum wall because the opening was real wide and it took a long time to complete. He told me and my husband one thing but never told the company what he said because the team that came to correct the mess up job from the first team would of put the door up if he told them false advertisement $25000 with no door because the fi... read more
After several fires our $17k outside fireplace started to crack all over. Allied has refused to help us at this point. They redid the mortar once but it has continued to crack. We are now left with a subpar project. I highly encourage you to find a different company for your outdoor projects. As usual they will respond with please reach out to us to rectify their mistakes. They have no intention of helping us in anyway at this point.
Business response:
Gregory, we apologize for your dissatisfaction with your firepit. We have been onsite to address the issues and regret that these visits have not met your expectations. We are committed to finding a better solution for you and will review your case thoroughly to resolve this matter. Thank you for your feedback.
After Devon made the sale and reassured me he would remain point of contact this was not the case. I seeked this because I have been an independent contractor and worked with companies and the best salesman will see the job through as it is the product he is selling. After Devon came we met with Devon and the closer with pricing. Items Devon said included all the sudden had an additional price. Getting through this I should have pulled the plug and not continues as I seeked legal counsel even to make sure we would not be stu... read more
Business response:
Hi Jeremy. We apologize for the negative experience you had with our company. We take customer feedback seriously and appreciate you bringing these issues to our attention. We would like to address your concerns and rectify any mistakes that were made. Please contact us at WeListen@alliedoutdoorsolutions.com so that we can discuss a resolution. Thank you for your feedback.
I would not recommend Allied Outdoor Solutions. Several friends/neighbors are having their deck remodeled and asked who we are using. We told them not to ever use this company. The sales people are slick bait and switch types. From day one we were promised things that never was going to happen. We had on our quote to have a landscape planter built just like one we already had. The quote said "to be exact and with caps" instead they tried to install a small cheap version with no caps. Wouldn't change the order so we had to fi... read more
The foreman will not call me back for warranty repairs and he promise that he would. It has been almost 1 year since the project was started. The labors have no respect for customer property because my swimming pool was covered in materials also just dumped in my yard. A section of the carvestone has started to Crack. Overall is was very sloppy work that was because I'm picking materials out the grass.
Business response:
David, we are genuinely sorry to read of your experience with our company. We do strive to install a quality product within a timely manner as well as provide great communication and so we apologize that we fell short of those expectations. Have you filled out our maintenance request form on our website? We'll send someone out to take a look as soon as possible so we can resolve this issue. Please reach out to WeListen@alliedoutdoorsolutions.com for any further questions. Thank you.
Allied Outdoor Solutions has a 4.3 star rating with 443 reviews.
Allied Outdoor Solutions is closed now. It will open at 11:30 p.m.