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Allied Outdoor Solutions
- Contractors
- Austin, TX
About this business
Location details
500 Victor St, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 p.m. to 8:00 p.m. | |
| Tue | 11:30 p.m. to 8:00 p.m. | |
| Wed | 11:30 p.m. to 8:00 p.m. | |
| Thu | 11:30 p.m. to 8:00 p.m. | |
| Fri | 11:30 p.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Allied has done my front walk way. The first day was OK but when they re-cover it, they put black all over the walk way. I asked them to come fix it and they refused to fix it. No wonder you have to pay before they do it. BEWARE!!!!!!
Business response:
We're sorry to read of your experience with Allied Outdoor Solutions. That is obviously never the experience we hope for a customer of ours to have, and we'd welcome an opportunity to make the situation right in any way that we can. Please reach out to us directly at: info@alliedoutdoorsolutions.com, or you can reach our office at: 602-842-3246. Thank you.
Horrible longterm look on my patio around pool! Don’t spend the money ! If you have to use color they will charge you yearly thousands to reseal if you want there product to stay nice as there color fades very quickly as you can see in pictures. I feel foolish that I gave them more money for them to come fix it for it to happen again a year later.
Business response:
BBB, Carvestone has been installed on thousands of projects in multiple states and is an excellent product for certain (though not all) situations. It does require some maintenance, including the need to be resealed every couple of years. We would suggest filling out a maintenance request form so we can come out and take a look at it. A link to the form can be found on our website, in the "Current Customers" section. Regards, Allied Outdoor Solutions
We had Carvestone applied in 2016 to our patio and cool deck around pool by this company. We had it resealed last year to keep the warranty in place. Now the paint is fading, the expansion joints are discolored black and we have noticed small pinprick holes in the surface. The reviews left on here are positive because the work was recently done. It will not look so good in a couple of years.We had someone come out in November to look at it and give us an estimate on repairs. To date, nothing. Calls made to main office —will ... read more
Business response:
BBB, We're a bit surprised at this review, as it makes it sound like we haven't attempted communication since November. It's true we've played some "phone tag" and haven't connected yet, but an effort has been made on our part and we'll make a determined effort to do so again. Regards, Allied Outdoor Solutions
Frequently asked questions about Allied Outdoor Solutions
How is Allied Outdoor Solutions rated?
Allied Outdoor Solutions has a 4.3 star rating with 459 reviews.
When is Allied Outdoor Solutions open?
Allied Outdoor Solutions is closed now. It will open tomorrow at 11:30 p.m.