Allied Outdoor Solutions

L. B. 

on BBB

3 years ago

Do NOT do business with this company. After signing a contract and agreeing upon work. The work is behind or not done at all. i have called the supervisor in charge of my project and if he replies or calls back it just excuses. Nothing is being done to take care of the issues in a timely manor or any idea when they will address the issues. If i could give a negative rating i would 

Rolland H 

on BBB

3 years ago

Horrible experience and I regret ever contracting for my patio Carverstone project. Not happy with the quality, color of the work. 

Wendy Y 

on BBB

3 years ago

We were so excited to have our outdoor patio extended with an outdoor kitchen and new landscaping. Unfortunately what we were sold was not what we received. The project began in April 2021 and had numerous delays due to materials, labor and constant project management shuffles. We would put most of the blame on the lack of communication and follow through from our various project managers. One phase of the project would be "completed" and they would move on to another step. Unfortunately they didn't often finish the first ph... read more

Austin family 

on BBB

3 years ago

A complete and total waste of time and money. Worst experience with a company ever. We signed a contract in may with a start date of early July. Late July they came to the house to tear out concrete. By mid august the concrete was done as well as a drain. The drain was improperly secured so it pushed down when you walked on it. Concrete remnants were on our pool coping and there was a broken pool tile where no work was even done. Guy came out and said job was horrible and had to be repoured. Same thing happens- still weak dr... read more

Paul G 

on BBB

3 years ago

Can not imagine a worse experience. Slick presentation by salesman Scott, saying all the right things, like "we don't start a project until the last one is completed", not true! Signed the contract on Nov.25, 2020, "completed" Nov.4, 2021. Days and weeks would go by with no communication, then work scheduled and no one shows up, workers showing up and not even ringing the doorbell before going into backyard. Pallets of pavers and travertine sitting in the street in front of our house for 4 weeks before starting to be install... read more

Mary T 

on BBB

4 years ago

Terrible product. I got my courtyard done in July of 2021. Looked great for a week then had gray spots where the rain came down and fading where the sun shines. I called them and Shea said it was hard water spots told me to use lime-a-way and rub gently. That did not do anything every day it looks worse. I paid a lot of money for a small area even the workers said I overpaid but said they do have a minimum. I should have gotten pavers from another company. ?? 

Leeta B 

on BBB

4 years ago

I am extremely disappointed with Allied. I have had the pavers in for over a year since July 2020 and it has been nothing but problems since I got them installed. I have had numerous repairs and problems with the stones. I have had several different people responsible for my job but the including Steve and now Don ****. Because of where the sprinkler wires were place in the middle of the patio and sunken down in the ground without a drainage system, the wires have needed to be replaced 4 times. The latest time the entire wir... read more

Sanjay D. 

on BBB

4 years ago

I have been very disappointed with Allied in their lack of quality, timeliness, and communication. They started the outdoor project in February and we are now in August. Not only have they done a poor job with timeliness, but their communication is bad as well. It has now been three weeks since I have heard from the project manager Garrett ***** on status. Finally the quality has been terrible. This company does not have experience in extending an existing outdoor balcony as I have had severe leaking due to their inability t... read more

Jewell B 

on BBB

4 years ago

Had Carvestone put down only for it to lose color and fade and look terrible, called them to come out they told me there would be a $200 charge for someone to come out and recolor the entire patio, the person they sent out refused to color the whole patio because he said they were only giving him $50. We gave the guy an additional $100 to do a better job, it’s been less than a year and the color is coming off again everywhere the sun hits it. Total waste of money, very disappointing product!