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Allied Siding & Windows
- Tomball, TX
About this business
Location details
990 Village Square Dr, Ste. Q, Tomball, TX, 77375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is terrible, I wish I could rate the actual work but we have yet to have our siding, windows and doors installed but we are paying on them. Nobody will call us back so at this point I just want to cancel the job. This is the worst decision I have ever made working with allied, I work with homeowner associations so I deal with a lot of different vendors and this experience has been the worst I will never recommend them personally or professionally
Business response:
We have spoken to the customer and we have updated her on the status of her order, and thanked her for letting us know of her frustrations. Covid unfortunately has dealt our industry with unprecedented slowdowns and delays in the manufacturing process of our suppliers at levels unseen in our 33 year history. All of our customers are important and regardless of the source of their frustration, we always want to be attentive to their concerns and do our best for them. To further ensure she always has a direct line of communica... read more
"Go with Allied" they said! "It's a reputable company with Nolan Ryan's face on it" they said! It sounded good, so we went with Allied Siding and Windows! Signed a contract on January 27,2018 foi plank siding, installation of 2 sets of French doors and two windows. Job completed end of March 2018. First of many complaints made to Allied, installers left a whole on the corner of the house, top plate of inside wall was exposed for water and critters to gain entrance. They came and "fixed" it?! I sure wish I could attach pictur... read more
Contractors used a restroom without permission and was flooded. They never paid for the damage. Also the outside lighting fixtures were broken and never replaced. I have emails where they accepted causing the damage and over a year no response or payment. Stay away from this business.
Allied supplied and installed 39 windows at a cost of almost $20K. The crew was very careless and in a big hurry to get finished. As a result, it has cost me almost $10K to repair damage to the sheetrock and wood trim around the windows they installed. I tried to get them to slow down and be more careful in their work, but to no avail.
We are not impressed at all. They did not do a good job for us, they skipped things even when they were pointed out, they fudged things instead of making them right. They failed to pull the permits even after I specifically asked if they would do so, delaying the job by 4 days after the city code enforcement shut them down. They didn't do one part of the job at all, even though I asked them repeatedly about it. Now they say it will be to hard to go back and fix it. They damaged our outdoor A/C unit and don't want to fix that... read more
Customer service in regards to warranty work is very poor. Have been waiting since early October for warranty repair to be completed. Reported issue with flashing coming off house in 1 area and hanging from upstairs roof area in another area. Flashing still hanging from house. We received email response that there were no workers available to do any warranty work. I have left several messages for supervisor to call me back but have never received call.
Frequently asked questions about Allied Siding & Windows
How is Allied Siding & Windows rated?
Allied Siding & Windows has a 4.7 star rating with 1,059 reviews.
When is Allied Siding & Windows open?
Allied Siding & Windows is open now. It will close at 5:00 p.m.