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Allstate Protection Plans / SquareTrade
About this business
Making the claim online was easy and so were follow on phone calls. Short wait times and professional agents.
The technician was very knowledgeable and professional. I was very impressed with Allstate.
Thank you for honoring my warranty and handling my claim right away.
I’ve not completed the process yet! Waiting to hear if parts are ordered
Everything taken care of really fast.
We had to get a replacement top for one of our nightstands. When assembling, the hole for the dowel was apparently made to deep, when my husband tapped it in it cracked the top. Our other nightstand assembled with no problems. I sent photos of the damaged piece and they handled the claim promptly. Very pleased with customer service.
granddaughter phone fell off a bookcase and destroyed they covered with no problems
I bought an extended warranty on my Dell PC and after 1 1/2 years I started to get a lot of browser errors and windows closing. It was Laggy, glitchy and bad performance across the board, Square Trade had a technician remote into my computer and he did various tests, and some of his tests failed. So, he had me send my PC out to be repaired at their repair shop. After almost two weeks I received my PC back with a new hard drive and Windows install. Within an hour of setting things up in Windows, the browsers and programs star... read more
Business response:
Hello dennishazlett4158115690, We are sorry to hear that you are dissatisfied with your recent experience. SquareTrade uses certified technicians for all repairs and conducts extensive diagnostic tests to ensure functionality before returning the equipment to customers. We provide a service guarantee for the work done for a period following the mail-in repair, covering any failures once the claim is completed. We apologize that the issue with your device is still not completely resolved. We understand the frustration that ca... read more
I unfortunately scratched a pair of prescription sunglasses right in the middle of my line of sight, and I’m very glad I purchased the protection plan when I bought them. My Allstate policy came through so that I could replace them just as promised, and the process was not difficult, nor was it dragged out as some companies might do. I am very pleased and will use them again.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 40,006 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.