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Allstate Protection Plans / SquareTrade
About this business
Received a refund in a couple of days. No problem.
the ai chat, which is not intelligent, was not helpful in processing my problem. The human who helped me in chat was able to understand my product issues and help me find a solution. After repair, my device is working.
I called to make a claim on a faulty insured computer accessory. The representative was courteous, efficient, and supportive. My request went into their system and was approved. Emails led me through the progress and I received my reimbursement check in about a week. Deligthed with the service!
I was just so happy at the ease of claim and process involved. Great Jon!
Thank you for all your hard work and support!
Great service, easy to negotiate with and responsive.
Washer was repaired and is working great!
We had an issue with my daughter’s electric scooter. We tried to troubleshoot at home and then with an agent from Allstate and came to a conclusion that it would not work properly. The agent then explained how the process to get a replacement would work and to look out for the email and follow through with the process. It was supposed to take up to 10 days to have the replacement scooter and we were pleasantly surprised when the scooter arrived in 3 days. I myself was happy with the support I received from Allstate, but more... read more
The overall experience was positive. we had to mail the computer to the service center for them to determine the course of action. The negative issue was that it took several weeks for them to determine that the computer was unrepairable. Fortunately, we were able to utilize a friend's spare computer while we waited to hear back.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,025 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.