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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
The process was easy. Great communication via email. I was given some choices on a replacement unit. When they were not suitable, they gave me a full refund.
I thought it would be much more complicated. It wasn't. Easier than ordering from McDonalds.
*edit* im updating my review! I received a gift card for the amount paid for the defective item. I'm very pleased! They did a great job.
Business response:
Hello djastin35, We apologize for any frustration caused by your recent claim. SquareTrade does our best to make the claim process as hassle-free as possible. We strive to eliminate any issues that can delay the process before it affects our customers. We are sorry that this has not been your experience and we would like to see how we can further assist you. At this time, one of our specialists has reached out to you to address this matter and to provide additional support. Thank you, TS
The site made it easy to return. Gave updates on its location and sent message that it was repaired and on way back to me. Haven't received it yet but so far the process is very easy. Hopefully the repair is satisfactory
I added protection to my product purchase and was super glad as the product failed. I called to fil a claim and the whole process was quick and painless. The agent was very helpful and wanted nothing more than to get me back on the road. Would highly recommend.
Allstate protection plan was amazing! Seamless process and responsive customer service
Fast and easy. No hassle at all.
A ok A ok A good job A ok great
The process was straight forward and void of any issues. My item was replaced within a week.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,267 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.