This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I didn't only have one claim, I had 2. They took care of me within minutes.
The whole experience was wonderful. Son broke headset on Thursday and by the next Thursday he had his brand new headset. Super easy to use.
It was great very good service
Found a way to assist with my issue. Resolved!
Claim processed and paid quickly. Very transparent and straightforward process. Thank you!
AOK!! I'd use it again if need be!!
The process was easy. Great communication via email. I was given some choices on a replacement unit. When they were not suitable, they gave me a full refund.
I thought it would be much more complicated. It wasn't. Easier than ordering from McDonalds.
*edit* im updating my review! I received a gift card for the amount paid for the defective item. I'm very pleased! They did a great job.
Business response:
Hello djastin35, We apologize for any frustration caused by your recent claim. SquareTrade does our best to make the claim process as hassle-free as possible. We strive to eliminate any issues that can delay the process before it affects our customers. We are sorry that this has not been your experience and we would like to see how we can further assist you. At this time, one of our specialists has reached out to you to address this matter and to provide additional support. Thank you, TS
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,952 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.