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Allstate Protection Plans / SquareTrade
About this business
We had to get a replacement top for one of our nightstands. When assembling, the hole for the dowel was apparently made to deep, when my husband tapped it in it cracked the top. Our other nightstand assembled with no problems. I sent photos of the damaged piece and they handled the claim promptly. Very pleased with customer service.
granddaughter phone fell off a bookcase and destroyed they covered with no problems
I bought an extended warranty on my Dell PC and after 1 1/2 years I started to get a lot of browser errors and windows closing. It was Laggy, glitchy and bad performance across the board, Square Trade had a technician remote into my computer and he did various tests, and some of his tests failed. So, he had me send my PC out to be repaired at their repair shop. After almost two weeks I received my PC back with a new hard drive and Windows install. Within an hour of setting things up in Windows, the browsers and programs star... read more
Business response:
Hello dennishazlett4158115690, We are sorry to hear that you are dissatisfied with your recent experience. SquareTrade uses certified technicians for all repairs and conducts extensive diagnostic tests to ensure functionality before returning the equipment to customers. We provide a service guarantee for the work done for a period following the mail-in repair, covering any failures once the claim is completed. We apologize that the issue with your device is still not completely resolved. We understand the frustration that ca... read more
I unfortunately scratched a pair of prescription sunglasses right in the middle of my line of sight, and I’m very glad I purchased the protection plan when I bought them. My Allstate policy came through so that I could replace them just as promised, and the process was not difficult, nor was it dragged out as some companies might do. I am very pleased and will use them again.
The service to repair the washer was too slow and finally was not repaired so I received a reimbursement. I am not a technician, but I believe that the washer was reparable. We have more than 2 months without a washer in the house.
The experience was quick and hassel free
Very good experience with filing a claim and getting quick results. Also it was very easy to use my gift card to replace my glasses.
I used that gift card for a Graded 1988 Topps Ronnie Lott #51 Football Card PSA 8 Near Mint/18260517217 and the experience was great but could of done a little bit better I ended up ordering me a replacement remote on Tiktok shop that is hallefect and a way better brand for 19.79 that is a switch controller also it is wireless It was a good experience with you guys also you helped me out when I needed it most also I can provide you a screenshot of the controller I ended up getting and this is what I end I replacing my ps4 re... read more
They were courteous too. Very thorough.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,842 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.