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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I purchased the extended warranty with my cannon camera , when the power button started getting stuck I couldn't find the receipt, I finally found it and it had expired about two months ago. I opened a claim anyway bc my camera will not turn on at all now. I let them know when the camera started having issues , wasn't really expecting for them to do anything since the warranty had expired but they approved it unless then a day . didn't even have to go thru the process of sending the camera back and getting it fixed . They ju... read more
The technician had to return a second time as the issue initially identified was diagnosed incorrectly, no fault of theirs. They were supposed to order the parts, but after a couple of weeks, I called and found they had not placed the order. Allstate quickly ordered the parts and they were received quickly and the repair was done a week afterwards. Refrigerator is working fine now. Technicians were friendly and knowledgeable, and took the time to make sure things were right before leaving.
Satisfied customer, excellent customer service
From the initial conversation to the return of my laptop it was great. The only thing I think could be better would be the company letting the customer know the status instead of us having to call them.
Had my receipt; followed the process!
Punctuate, call and email quick, and refund are quick. They are very easy and fast to work with. Would recommend to anyone. I’m very please with their service.
Worth buying one with every purchase. Very fast and efficient. No hitches nor glitches and so rewarding
Contacted Allstate regarding washer under warranty. The wait time on the phone was minimal, which was a pleasant surprise. After explaining that my washer won't drain washer due to drain pump malfunction, they sent a door lock appliance. I contacted them to explain that there is no issue with the door lock, but they explained it away and did not send the proper components for the tech to fix the machine. I have a feeling multiple appliance tech visits are in my future...
Resolved my claim quickly
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 27,044 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.