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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I had a policy on my Garmin watch and it wasn't reading the GPS locations accurately. The online request for service was easy to navigate. I received a quick response with good instructions on how to proceed. They processed the claim in the timeframe they agreed to and sent me a refurbished watch that is working fine. I usually don't purchase extended warranties but the value for the money in this case seemed like a good idea. I'm glad I paid it and will do it again the next time.
The person who sold me my computer monitor "warranty" policy told me I had to KEEP THE RECEIPT to make a claim. So I taped it to a big pink paper. When the monitor died, I went to the file. Found the warranty paperwork, and of course, the BIG PINK PAPER with the receipt. I gave four not five stars because the details they wanted from the receipt included the date and the TIME of purchase, plus almost everything on the top portion of the receipt, all the little numbers etc. which made me feel as if they were trying to disqual... read more
Process didn't take as long as I thought it would. I received almost as much as I paid for the item.
It's good to always purchase a protection plan for any electric device. Allstate always take care of their customers.
I took my device to a repair shop, and they ask me why the device was unfixable. Like, I the customer did the repairs, and after I wanted 3 weeks for the repair shop to try and fix it, they wanted me to take it to another repair shop and wait another week. Too many hoops and hurlers to jump through.
they were awesome! Other than not recognizing our address everything went great! had to send my check to my daughters house
I began the claim by making it online and then placing a direct call to the company during the next business day. From the outset, it was easy and conducted flawlessly from access to the vendor's order history page (for a copy of the online transaction) to the resolution of the claim. This insurer is wonderful, and I highly recommend them.
This has been a great experience.
Tv had an issue with the screen. With some pics sent in and a few questions, new TV was sent out no problem. Very happy with the replacement and in a timely manner.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 27,119 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.