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Andes Roofing
- Roofing
- Sellersburg, IN
About this business
Location details
8601 Commerce Park Drive, Sellersburg, IN, 47172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
- Job wasn't done correctly and their measures to make it right were a laughable and no one owned up to the mistake. - Not likely to work with insurance - Timeline is a joke Sales wouldn't put effort in to work with insurance (was told 3 times, "whatever your insurance told you is what they'll pay so if we're above that we can't really tell them anything to get you more money" despite the adjuster saying he'd work with them on price differences. Company takes more jobs than they can realistically keep up with so scheduling i... read more
Business response:
We’re truly sorry to hear about your experience and want to sincerely apologize that we didn’t meet the high standards we set for ourselves—or for our customers. It’s clear we fell short in multiple areas, from communication and scheduling to following through on what was promised. That’s not how we want anyone to feel after trusting us with their home. We take full responsibility for the confusion around your ventilation system and for not communicating updates clearly along the way. Your feedback has been shared directly w... read more
This “5 Star” company came highly recommended by two dear friends. After I relayed our experience to these friends, they have vowed to cease all future recommendations. I shall list our grievances. On October 25, 2021, we signed a contract with Andes Roofing for a new roof replacement. They collected the final payment 59 days later on December 23, 2021.This was when our host of issues were finally addressed to their satisfaction. I will now list our grievances. The agreed upon negotiated price for wood sheet replacements (if... read more
Business response:
Thank you for your detailed review! Your feedback helps us grow at Andes Roofing, and sometimes a bad review is much better than a good one because we can learn and grow from this and use it to better serve our customers. It saddens me that you came out of this experience thinking that we did not want to fix your issues! With over 200 5-star Google reviews and countless others across various platforms, we have a proven track record of providing a “5-Star” service. We have documented each step in your roof replacement process... read more
Frequently asked questions about Andes Roofing
How is Andes Roofing rated?
Andes Roofing has a 4.9 star rating with 1,152 reviews.
When is Andes Roofing open?
Andes Roofing is closed now. It will open tomorrow at 8:00 a.m.