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6201 Amarillo Blvd. West, Amarillo, TX, 79106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Called to make an appointment told them what was going on with both of our babes and was told to bring them in to be checked. Upon bringing them in to the office my husband asked before anything was done if there would be any additional charges beside our pup plan we already pay monthly and the tech told him he would check and never came back in the room. After waiting my husband was finally brought a steroid for our male dogs ear (female played rough and got him) and some medication for our female to help with her peeing ... read more
Business response:
Hi Morgan, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend. We have communicated with your husband and he came to pick up medications today. Any other questions or concerns, please connect with our office at 806-358-7831
Horrible care! I took my pregnant French bulldog in and the vet that checked her stated she didn’t do reproductive health. But she did a X-ray anyway and said my dog was not as far along as I thought!!! But I would need to come in every day for the next 2 weeks for X-ray! Each time would cost 300-400. Needless to say c-section was done somewhere else and 8 healthy puppies
Business response:
Hi Carol, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We are happy that you were able to find the right fit, where you and your fur babies feel comfortable.
The staff and the doctors are really nice and helpful. My only problem is that they don't tell you about the hidden costs until after the procedures. For an example, I signed up my two cats for the $20 Paw plan and after I Saw the vet doctor, they told me there was a $50 membership fee for each cat so instead of it costing me $40, I paid $150. Same thing also applied when I had my dog neutered. They put the wrong cone on him after his surgery and when I went back to get the correct con they charged me $15 for their mistake. ... read more
Business response:
Stephen, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. I genuinely feel like this was a Paw Plan communication issue and would love to speak with more regarding your experience. If you feel comfortable, please connect with me at... read more
My close family member had taken her Frenchie to have a c section. Due to their negligence her beloved Evee had passed away later that same day! Beware! #justiceforEvee
Beware, my good friends lost their beloved pup due to the negligent surgical practice and customer service that was provided by them. No one should ever lose their little loved ones because of places or Drs like this that care so little!
Beware!!!!!!!!!!!!!!!!!!!
Terrible!!! Absolutely disgusting. tries to cover up mistakes and does not own up to them when killing your pet!
I want to warn other about a dangerous vet in town please avoid taking your loved pets there at all cost. Animal Medical Center killed my French bulldog. Evee went in for a routine C section Saturday at 1. Dr. Hardy assured me that there were no complications and everything went well with the procedure. And proceed to charge me double what a routine C section cost just because it was a Saturday but mind you they were open on their normal operating hours. They sent us home with Evee and her babies after about an hour of being... read more
No! #justiceforEvee!!!!!!
Animal Medical Center has a 4.7 star rating with 1,552 reviews.
Animal Medical Center is open now. It will close at 7:00 p.m.