Arbor Terrace Knoxville

Anonymous 

on AplaceForMom

a year ago

Food is great, health care average, not making sure patient is clean and dressed very poor. Based off of the experience, I would recommend them to others. 

Concerned Family Member 

on AplaceForMom

a year ago

I feel some workers care. However, there is a lack of accountability and training for aids. There is a lack of ability or willingness to showcase to loved ones that their family member is being watched and cared for with the fees you are paying. They lack influence in memory care to ensure loved ones are showered per the contract. Arbor does not shower the resident regularly or ensure that they get to the table to eat. The food in memory care is an after thought. These residents still enjoy food. They have no proof that they... read more

Chris Judd 

on AplaceForMom

3 years ago

While they have MANY good people working there, who really care about the residents, we were “lied to” and had to move my Mom. I’m sharing this in hopes of preventing others from having to go through the same pains and hassle. Their food and food service was very substandard, which was a BIG misrepresentation, during their sales pitch. Much of it canned and always served on styrofoam with plastic utensils. Their sign in/accountability system is cumbersome and inefficient. And most importantly, they couldn’t seem to pay close... read more