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Arbor Terrace Prince William Commons

4.7

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14080 Central Loop, Woodbridge, VA, 22193, United States

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4.7142 reviews
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R V's profile image
R V 
4 years ago

I would tell others that it is definitely a top three choice for your family. The appearance doesn't appear to be a nursing home, it appears to be more of apartment living. The staff take care of the residents and it is great. 

Business response:

Thank you so much for taking the time to rate us. We appreciate the kind words about our associates and the environment. We work hard to make sure our residents feel right at home and are well cared for. Make sure to connect with us on social media to stay in touch! 

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anonymous 
4 years ago

This was one of my favorites. It was new, and they allowed for two people in one room, which could be a plus. Although it could be a minus too. But I thought it could be a plus for my loved one. They seemed to have more caregivers in their memory care unit than I had seen at other ones. The staff were very friendly. The tour was absolutely outstanding, and I saw what I wanted to see. I ended up opting for home care instead, just based on my personal opinion about these types of facilities. You want your loved one to be cared... read more

Business response:

Thank you so much for taking the time to rate our community. We appreciate the review and the kind words about your tour and our friendly associates. Please let us know if we can be of service in the future. 

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Kenneth R 
4 years ago

We chose HarborChase of Prince William Commons because they gave us a deal on the price and they provided my mom transportation to and from her dialysis procedures. My mom is in a private room here. The location of the facility is really easy to get to, very accessible for the area. I would recommend to others and already have. 

Business response:

Thank you very much for your five-star review. We appreciate the kind words about our community. We hope you will come by for another visit soon and hope to serve you and your mom for many years to come! 

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anonymous 
4 years ago

We chose HarborChase of Price William because the person that I was dealing with was excellent and very helpful. Based on what I know I think the room sizes are on the smaller side. I do think the food could use improvement and I think they need to improve the timeliness of the cleanup in the rooms such as changing sheets and things like that. But overall, I would recommend. 

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anonymous 
4 years ago

It's hard to comment because I've not been allowed inside yet since we moved in. We've had some bad experiences at other communities, but not here. This is one of the few communities that say they offer a carb conscious diet and actually do. They put it in the care plan and everything. The food looks pretty good, and our loved one always cleans his plate. Each floor has its own dining room, and then there's a signature dining room on the main floor. Everything our loved one needs is right there on his floor. They're still of... read more

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Anonymous 
4 years ago

All my ratings are based prior to the pandemic. The professional staff was good. The direct support staff wasn't very friendly and didn't seem to care that much. I believe they could be a little more engaging with the residents. 

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Anonymous 
5 years ago

There is sometimes a language barrier between families and staff. The community has a lot of activities going on and available for the residents. They are very good during COVID. At first they were giving us daily updates on COVID and now it is once a week to keep us updated. I wish they had more sidewalks available for residents to walk on for exercise. They do have courtyards outside for the residents to sit outside and enjoy the community. 

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Anonymous 
5 years ago

When we first came to visit Harbor Chase we really liked how friendly the staff and the residents were. The rooms were very nice on the assisted living side. They were very spacious and more than adequate, however on the memory care side they were smaller but still adequate. The food in the main dining room was very good, but on the memory care side it was pretty bad, sometimes it would be cold and bland. 

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Anonymous 
5 years ago

I have never noticed the community not be clean and the staff is continuously cleaning. It feels very comfortable to visit because of this. The staff is usually friendly. The staff seems to go above and beyond with the care when it is needed. 

Frequently asked questions about Arbor Terrace Prince William Commons

How is Arbor Terrace Prince William Commons rated?

Arbor Terrace Prince William Commons has a 4.7 star rating with 142 reviews. 

When is Arbor Terrace Prince William Commons open?

Arbor Terrace Prince William Commons is open now. It is open 24/7.