Arbor Terrace Prince William Commons

anonymous 

on AplaceForMom

5 years ago

We chose HarborChase of Price William because the person that I was dealing with was excellent and very helpful. Based on what I know I think the room sizes are on the smaller side. I do think the food could use improvement and I think they need to improve the timeliness of the cleanup in the rooms such as changing sheets and things like that. But overall, I would recommend. 

anonymous 

on AplaceForMom

5 years ago

It's hard to comment because I've not been allowed inside yet since we moved in. We've had some bad experiences at other communities, but not here. This is one of the few communities that say they offer a carb conscious diet and actually do. They put it in the care plan and everything. The food looks pretty good, and our loved one always cleans his plate. Each floor has its own dining room, and then there's a signature dining room on the main floor. Everything our loved one needs is right there on his floor. They're still of... read more

Anonymous 

on AplaceForMom

5 years ago

All my ratings are based prior to the pandemic. The professional staff was good. The direct support staff wasn't very friendly and didn't seem to care that much. I believe they could be a little more engaging with the residents. 

Anonymous 

on AplaceForMom

5 years ago

There is sometimes a language barrier between families and staff. The community has a lot of activities going on and available for the residents. They are very good during COVID. At first they were giving us daily updates on COVID and now it is once a week to keep us updated. I wish they had more sidewalks available for residents to walk on for exercise. They do have courtyards outside for the residents to sit outside and enjoy the community. 

Anonymous 

on AplaceForMom

5 years ago

When we first came to visit Harbor Chase we really liked how friendly the staff and the residents were. The rooms were very nice on the assisted living side. They were very spacious and more than adequate, however on the memory care side they were smaller but still adequate. The food in the main dining room was very good, but on the memory care side it was pretty bad, sometimes it would be cold and bland. 

Anonymous 

on AplaceForMom

5 years ago

I have never noticed the community not be clean and the staff is continuously cleaning. It feels very comfortable to visit because of this. The staff is usually friendly. The staff seems to go above and beyond with the care when it is needed. 

Anonymous 

on AplaceForMom

6 years ago

HarborChase is NOT a retirement community. IT IS A FIVE-STAR LUXURY RESORT HOTEL THAT OFFERS ASSISTED LIVING AND MEMORY CARE. OMG! Words can't describe our experience. We stopped in off the street just to look the place over and make an appointment since we were passing by and [name removed] (the Director of Marketing and Sales) approached us and said why bother with an appointment, "let's tour right now if you have the time" (It was already four in the afternoon). My wife and I fell in love with the facility and [name remov... read more

Anonymous 

on AplaceForMom

6 years ago

Harborchase is a wonderful facility. The entertainment, quality of life, and food are all excellent! All if the staff I have met seem to be very compassionate and caring. 10/10 would recommend. 

Marianne Glascott 

on AplaceForMom

6 years ago

Mom is adjusting to living st HC. The biggest complaint is the food they are being served. One evening a few weeks ago they had beef with a sickly looking green sauce. No one and I mean no one at her table ate the dinner. Also when we can, we try to bring her downstairs to the restaurant so she has a choice. Again at a recent visit I ordered a Apple Waldorf salad. What I received wasn’t even close to a salad. There were 4 yes only 4 pieces of lettuce and a lump of chicken salad. So frustrating to order and not receive what i... read more