Arizona Discount Movers

McCall H 

on BBB

11 months ago

This company moved my subleter out of my apartment. During the move they stole an xbox and $700 worth of DVDs and Blue Rays. I arrived while they were still taking her items out of my apartment to find my items gone. They stopped at the *********** and handed off the merchandise to another person. When I called the police to report the theft in progress one of the employees had a warrant out for his arrests and was arrested. The other employee had a tearmark tattoo next to his eye. When I called management they were combativ... read more

Pamela N 

on BBB

11 months ago

Horrible. Their truck broke down and they didn't have a back-up. I waited until 4:00 p.m. for them to arrive when they were supposed to be at my place between 8:00 and 9:00 a.m. I wasted an entire day waiting for them. I took off of work to move. At 4:00 p.m. without having any communication from them for hours, I called another company. They showed up the next day on time and did a fantastic job. I have now been waiting over a month for the refund check for my deposit from Discount Movers. 

Brandie M 

on BBB

a year ago

Absolutely horrible service and would not recommend! It took 7 hours for 3 men to move an apartment with minimal furniture 20min away. I moved to 5th floor, not the 26th floor like the owner lied and stated on another review. I had minimum furniture bc I purchased new furniture to be delivered to my new place. I had an item that was broke and also had missing things. I later got a charge for a purchase that was taken from my home. It took 50min to drive to my new apartment which is exactly 18min away, while paying an hourly ... read more

Aaron C 

on BBB

a year ago

I beg everyone reading this review to not fall for the same trap I did and get another moving company!!! I went with the movers who had the cheapest rates and to say it backfired would be an understatement. When I called to get a quote we did not know the exact date of our move as it was new construction. They told me that I should book now to lock in the rate and then I could change at any time. They told me the rate and we agreed at a specific price, cheaper than other quotes I had gotten. Then, with over a month notice I ... read more

Christina H 

on BBB

a year ago

I truly NEVER leave reviews and am not one to normally complain. But my experience with this company has been truly awfulPLEASE STAY AWAY!!! 7 months after our move we have still not been paid for damage that was incurred to our bed frame due to negligence from the movers (they did not cover, wrap, or protect our CREAM FABRIC bed frame in ANY way and it ended up with a very noticeable rip right in the middle of the headboard). They claim they sent a check which I never received, but couldnt even tell me what the amount was f... read more

Steven C 

on BBB

a year ago

I called Arizona Discount movers and they they to me about what they did during a move and not only did they lie to me about that they stoled and Damaged all my furniture that was no more then a year old and I have filed a claim with them and on top of that one of the guys said today is tip the black ************* the move was Nov 1st **** I filed the claim in Nov and have waited to hear back today is Feb 7th and I have not heard back from them and every time I call they say they say they are still working on it and they tho... read more

Tiffany C 

on BBB

2 years ago

It was a completely horrible experience! After I was called twice in 2 hours by the company to confirm my move, the multiple calls came through while I was working. I was not provided to return the calls. However, the company never showed up for the move. Additionally, they did not call me. I waited **** hours for them to arrive. I called the company for the company to tell me they were not coming and was unable to complete my move for various reasons. No one could tell me why they did not communicate with me and left me wai... read more

Laura M 

on BBB

2 years ago

IS***; I was given a window of time: from 2pm -4PM. They were late, I called after 4 and I was given excuses. I called again after 6pm and given more excuses. They offered me a discount if I could roll the move to the following date. Mind you they are with holding my deposit of $155.00. with a non refundable if I cancel. I had to regroup and figure out how I can roll the date. High STRESS as I thought I was locked in. I finally agreed. Then ********* said she couldnt guarantee for the follow day. She wanted to make no promis... read more

Wendy H 

on BBB

2 years ago

We used Arizona Discount Movers to move my 94 year old mother. I was given an arrival time between 11 and 3. Just before 3 oclock I called to see when they would be there. They said they were running a bit late and would be there closer to 5. At about 4:30 they called to say they it would be closer to 7. I tried to explain that just moving was very difficult for my mother at her age, and running this late was adding considerable stress. The woman apologized and said they would be sending a third person at no extra charge. At... read more