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Arizona Discount Movers
- Movers
- Phoenix, AZ
About this business
Location details
930 S 67th Ave, Phoenix, AZ, 85043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This company moved me on Oct 20,2021firstly they sent a mover with a visable ankle monitor which made me uncomfortable being a handicapped senior. This person disappeared for what I said was 45 minutes leaving the other mover to do all the work. My son in law came to help since the move was going slower. I called the company and spoke to the Manager Miss ** She told me she was aware he had to leave the move and that the monitor should have been placed under his pants. She told me Miss A would be calling me to credit time los... read more
Worst moving company!! Do not use them!! You think your saving money because it's discount you wont. They showed up an hour late. 3 guys with 1 wearing an ankle monitor and one who said he was new. Professional and experienced movers is lie. They took 8.5 hours to move a ***** sq foot house just furniture only. No boxes. 3 beds, 5 night stands, 4 dressers, hutch, desk and tool box. That was it!! They were in their truck all the time on their phones. They would take piece of furniture then be on their phone for 20 then come g... read more
Business response:
We are sorry to hear you had a bad experience with our company. We strive to do better, with every move that we do. We researched your move, and the hours it took to do your move was less than what you stated in your review. We also pulled up the conversations we had with you upon booking your move. We clearly gave you an option of basic valuation coverage at .60 cents per lb. We also offered additional coverage. You chose the free basic valuation coverage. So upon any item being damaged we paid out according to the coverage... read more
The absolute worse experience with a moving company. They have repeatedly lied, stalled, promised to pay a claim, and have yet to do so. Their Movers were under the influence, late, and did not operate under safe practices for Covid-19. They were significantly late on both sides of my move. I was promised four movers, three were sent, and the move took twice as long for which I was charged. The first move, one mover was under the influence. His coworkers had him stay in the truck to "sleep it off". The company has sent numer... read more
Business response:
This review is full of lies. We do follow covid-19 guidelines. This customer bullied our office staff and because we did not put his claim before all other claims. He decided to threaten our staff. Stating he was going to lie online to get what he wanted. We drug test our employees, we have never had an employee be accused of being under the influence. This customer demanded we push his claim ahead of all other claims. We took care of a partial claim, and was in the process of finishing the 2nd part of his claim. When he sta... read more
Used moving company to pack and move property. Items were tossed into boxes and packaged without care. We had $2000 dollars of stolen property that was reported to the company and police. The company made little attempt to resolve matter.
Business response:
We have no open claims right now for anything that you’re describing in your review. I would ask that you please call our office to verify your move date isnd your claim our number is 602-241-1555. We have a claim process that is initiated when a customer has any damage. Or has any complaints of any kind. Again we do not have any current claims open with anything that you’re describing in your review which is very concerning. We do not take anything lightly when it can’t comes to missing items. We need you to please call our... read more
Their employee hung up on me and the corporate office emailed with justification for the behavior. I called for a QUOTE on April 7th and spoke with Stephanie. I was just getting a quote. We exchanged email twice. Their quote was not the lowest so I selected someone else. Today I get a call from Stephanie (speaking very harsh and rude) telling me that I needed to pay the deposit for my move. I was so confused because I had not signed a contract or confirmed a date. She then rudely told me she had held the day and other had wa... read more
This company was absolutely horrible! I have used lots of large moving companies over the years and this was the worst experience I've ever had! They damaged my washing machine, broke a drinking glass, broke the glass top to my coffee table and damaged the foam pad for my family room rug. When i reached out to them they offered a measly $24.00 for settlement of the above items. They are a total scam! BEWARE!
this is my review on yelp... and you should see the other ones as well..i find it hard to believe this company has an A rating..no wayyyyyyy Share review Embed review Write an update Edit review 11/1/2019 I would give this company a 0 if I could. They never showed up for my scheduled move and never never called to give me an ETA...I had to call THEM each hour. My window was from 11 to 4 ( worse than the cable company) and then to not show and keep telling me that they were stuck still on the first appointment. Well how is th... read more
this is my review on yelp... and you should see the other ones as well..i find it hard to believe this company has an A rating..no wayyyyyyy Share review Embed review Write an update Edit review 11/1/2019 I would give this company a 0 if I could. They never showed up for my scheduled move and never never called to give me an ETA...I had to call THEM each hour. My window was from 11 to 4 ( worse than the cable company) and then to not show and keep telling me that they were stuck still on the first appointment. Well how is th... read more
Business response:
Updated response November 12th 2019: I’m not sure how much more were supposed to do. We have been a business that’s been established in Arizona for going on 44 years with the same name we’ve never changed our name it’s always been Arizona Discount movers in business since 1978. So your comments that we’re going tochange our name or go out of business hasn’t happened in 44 years. But thank you for your dramatization. We also offered to move you that same day even though we were running late, we also offered to move you Sunday... read more
On the 30th of November we hired AZ Discount Movers to move us from Cave Creek, 20 miles, to Rio Verde. Once all of our furniture and belongings were loaded on to their truck we were ready to go however held up due to truck mechanical problems. Once started, after a few hours, it was agreed that they would take everything back to their depot for delivery on the following Monday. The driver promised that the belongings would stay on the locked truck. On Monday the dispatcher called letting us know that the furniture etc. was ... read more
Business response:
I am so shocked by the lies that are being told in this review. I have recorded phone conversations with the complete opposite of what is being said by this customer. We booked this customer for a move, and the day of the move our truck battery was drained by a light being left on. We had already received a phone call from the customer earlier in the morning asking our company if his house did not close in time what would we do for him. We gave him the option of coming back to our storage and us either us unloading his belon... read more
Frequently asked questions about Arizona Discount Movers
How is Arizona Discount Movers rated?
Arizona Discount Movers has a 4.3 star rating with 1,015 reviews.
When is Arizona Discount Movers open?
Arizona Discount Movers is closed now. It will open tomorrow at 7:00 a.m.