Arizona Discount Movers

Dennis G 

on BBB

6 years ago

On the 30th of November we hired AZ Discount Movers to move us from Cave Creek, 20 miles, to Rio Verde. Once all of our furniture and belongings were loaded on to their truck we were ready to go however held up due to truck mechanical problems. Once started, after a few hours, it was agreed that they would take everything back to their depot for delivery on the following Monday. The driver promised that the belongings would stay on the locked truck. On Monday the dispatcher called letting us know that the furniture etc. was ... read more

mikeh 

on BBB

7 years ago

I hired them to move my household furniture. I have nice furniture and it is solid and made of cherry. They scratched and banged up my dressers and mirrors. I have broken knobs that they cannot find replacements for. They were late and did not get everything from my house on the truck. They took things apart, but couldn't put them back together. When moving the items, they put them on a dolley and turned them upside down. I feel that at least one of 3 movers was careless and did most of the damage. The guy who came out to fi... read more

Missy P. 

on BBB

7 years ago

I had a 3 man crew move me in June 2018. They seemed nice enough and pretty darn friendly - even hustled at times. The whole time I had no idea they stole from me right under my nose! I had jewelry stolen from me that I specifically asked them not to touch. A few 14k gold rings - including an old wedding ring and a few 14k gold necklaces. They knew exactly what they were taking and took only the best stuff. They also didn't take certain items to the truck or wrap items like tall lamps that I thought were common items for mov... read more

Christy K. 

on BBB

7 years ago

Very disappointing experience. The move started 3 hours late and then the movers were negative, complaining about moving our stuff and were careless with my things. I ended up with a broken TV and when brought it to management the situation was handled with poor customer service. I am not satisfied with the outcome of my experience. I was told that the movers have had complaints before and have had concerns but when I requested for a fair settlement, I was denied. This company gives false information on their customer servic... read more

Iliana V. 

on BBB

7 years ago

Please do not use this company. They gave me a FOUR HOUR window in which they were coming to move me and they showed up 3 hours LATER which then became moving at night...which i did not want to do I am going to notify the president of this company . They want to give me a $5 discount...i imagine they think i should be grateful! They can never buy back the TIME I LOST and making me move in the dark. TOTALLY UNPROFESSIONAL. DONT GIVE PEOPLE A 'TIME FRAME" IF IT MEANS ABSOLUTELY NOTHING. 

Lisa R. 

on BBB

7 years ago

We moved last month and have used these movers 2 other times before and the movers didnt properly handle are 70" tv and they damaged it. It cant even be repaired. They broke the inside of the screen.We submitted a claim and they arent covering the tv because there isnt any physical damage and they dont cover electronics. We will never use them agsin