Ascentra Credit Union's cover image

This profile has been claimed by the business owner or representative.

Ascentra Credit Union

4.5
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.51,853 reviews
Fayann B.'s profile image
Fayann B. 
a week ago

My experience was pleasant and professional 

Business response:

Thank you for taking the time to share your feedback about your pleasant and professional experience with us. 

Donald V.'s profile image
Donald V. 
3 weeks ago

Good job thank s 

Business response:

Thank you for your review, Donald. We appreciate your positive feedback and support. 

Danny G.'s profile image
Danny G. 
a month ago

Was helped by a person who answered my call and was given confirmation on how to change the business account number for State Farm for Bill Pay. Since I had never been directed by a company to make the change, I wanted to make sure I was doing it correctly. I always have kind, courteous help whenever I call the Credit Union. That's one of the many reasons we do our banking there. 

Business response:

We are grateful for your trust in our team. Your kind words about our courteous service mean everything to us. 

Eric G.'s profile image
Eric G. 
a month ago

Great friendly professional service 

Business response:

Thank you for your wonderful feedback about our friendly professional service. We appreciate your trust in Ascentra Credit Union. 

Rhiannon W.'s profile image
Rhiannon W. 
4 months ago

The tellers are very great but I wish that they would dress better. 

Business response:

We are grateful for your kind words about our tellers. Your feedback helps us improve our service standards. 

Maria De Los Angeles Moreno G.'s profile image
Maria De Los Angeles Moreno G. 
5 months ago

Excelente persona muy amable y clara en cada Duda que tenía al respecto 😊 

Business response:

Muchas Gracias! Thank you very much! 

Rachel K.'s profile image
Rachel K. 
5 months ago

Was quick and easy to get a new account opened for my family. Made it a very smooth process! 

Business response:

Thank you for sharing your positive experience! We're glad opening your family's account was quick and smooth. 

Michael H.'s profile image
Michael H. 
5 months ago

The people who help me are always ready with a smile and are willing to help me. Nothing but the best people. 

Business response:

Thank you for recognizing our team's dedication. We appreciate your trust in Ascentra Credit Union. 

Elaine M.'s profile image
Elaine M. 
5 months ago

Always great service! 

Business response:

Thanks for the positive feedback! Thank you for being a valued member, Elaine. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.5 star rating with 1,853 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.