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Ascentra Credit Union
- Bettendorf, IA
About this business
Location details
2019 Grant St, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Minerva helped me in ways no other company has. Suggesting I consolidate some high interest loans. I was new to your bank so this isn’t anything I was going to ask for but I was so thankful when she suggested it it helped me out tremendously. She was a godsend..
Business response:
We appreciate you sharing your positive experience with Minerva. We are glad she was able to be such a help! Thank you for being a valued member.
As always, whether I go inside the credit union or the drive up, I am always greeted pleasantly and respectfully. Questions are answered and I have always been satisfied with my transactions.
Business response:
We are delighted to learn of your positive experiences with our team. Your satisfaction with our service matters to us.
Amazing! Always receive wonderful customer service every visit! Estella is the best!!
Business response:
Your review is appreciated! Thrilled you receive wonderful service every visit. Estella truly makes a difference!
Stella was so sweet, very polite, and made each of my trips very inviting!
My experience was pleasant and professional
Business response:
Thank you for taking the time to share your feedback about your pleasant and professional experience with us.
Good job thank s
Business response:
Thank you for your review, Donald. We appreciate your positive feedback and support.
Was helped by a person who answered my call and was given confirmation on how to change the business account number for State Farm for Bill Pay. Since I had never been directed by a company to make the change, I wanted to make sure I was doing it correctly. I always have kind, courteous help whenever I call the Credit Union. That's one of the many reasons we do our banking there.
Business response:
We are grateful for your trust in our team. Your kind words about our courteous service mean everything to us.
Great friendly professional service
Business response:
Thank you for your wonderful feedback about our friendly professional service. We appreciate your trust in Ascentra Credit Union.
The tellers are very great but I wish that they would dress better.
Business response:
We are grateful for your kind words about our tellers. Your feedback helps us improve our service standards.
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.5 star rating with 1,895 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open at 9:00 a.m.