This profile has been claimed by the business owner or representative.
2019 Grant St, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Great ,friendly knowledgeable and helped me refinance another loan and lower interest
Business response:
Thank you for your review, Barbara! We are pleased that our team was able to assist you with refinancing and securing a lower interest rate.
Great keep it up
Business response:
We are thrilled to hear your positive feedback! Thank you for choosing Ascentra Credit Union, Sherlonda.
Very friendly and approachable.
Business response:
We are pleased to hear you found our team friendly and approachable. Thank you for your positive feedback.
It was a great experience, and I was in and out in no time!!
Business response:
We are grateful for your positive feedback! Thrilled you had a great experience with quick service.
This far exceeded what I expected. I was not treated like a "customer" but as a person with needs and concerns.
Business response:
Thank you for the kind words! We’re so glad your experience exceeded expectations. Treating our members like people—not just customers—is what we’re all about.
Everything went well. Changed address and took money out.
Business response:
Thanks for the review! We’re glad everything went smoothly during your visit.
Super great but I wish that the bankers would wear something nicer than T-shirts. I always trust it when I go into a bank and everyone who works there is dressed in business casual.
We moved from another state and looked around to find a bank here in Muscatine Iowa. Ascentra Credit Union was a great choice. Minnie handled setting us up with our accounts and was a pleasure to work with. She listened to our needs and asked all the right questions. We look forward to banking with a bank that cares.
Business response:
We are delighted to welcome you to Ascentra Credit Union. Thank you for recognizing Minnie's excellent service. We pride ourselves on understanding member needs and providing caring support.
The person that helped me was very helpful. She explained about the accounts. A very nice girl.
Business response:
We are so glad to hear about your positive experience and how helpful our staff was in explaining the accounts. Thank you for your feedback.
Ascentra Credit Union has a 4.4 star rating with 874 reviews.
Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m.