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Ascentra Credit Union

4.5
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.51,807 reviews
Sharon E.'s profile image
Sharon E. 
2 months ago

Very friendly and approachable. 

Business response:

We are pleased to hear you found our team friendly and approachable. Thank you for your positive feedback. 

Billee W.'s profile image
Billee W. 
2 months ago

It was a great experience, and I was in and out in no time!! 

Business response:

We are grateful for your positive feedback! Thrilled you had a great experience with quick service. 

Michael C.'s profile image
Michael C. 
3 months ago

This far exceeded what I expected. I was not treated like a "customer" but as a person with needs and concerns. 

Business response:

Thank you for the kind words! We’re so glad your experience exceeded expectations. Treating our members like people—not just customers—is what we’re all about.  

Rebecca D.'s profile image
Rebecca D. 
3 months ago

Everything went well. Changed address and took money out. 

Business response:

Thanks for the review! We’re glad everything went smoothly during your visit. 

Rhiannon W.'s profile image
Rhiannon W. 
4 months ago

Super great but I wish that the bankers would wear something nicer than T-shirts. I always trust it when I go into a bank and everyone who works there is dressed in business casual. 

Elena S.'s profile image
Elena S. 
5 months ago

We moved from another state and looked around to find a bank here in Muscatine Iowa. Ascentra Credit Union was a great choice. Minnie handled setting us up with our accounts and was a pleasure to work with. She listened to our needs and asked all the right questions. We look forward to banking with a bank that cares. 

Business response:

We are delighted to welcome you to Ascentra Credit Union. Thank you for recognizing Minnie's excellent service. We pride ourselves on understanding member needs and providing caring support. 

Barbara S.'s profile image
Barbara S. 
5 months ago

The person that helped me was very helpful. She explained about the accounts. A very nice girl. 

Business response:

We are so glad to hear about your positive experience and how helpful our staff was in explaining the accounts. Thank you for your feedback. 

Kathleen W.'s profile image
Kathleen W. 
6 months ago

Fast and friendly 

Business response:

Thank you for taking the time to provide feedback. We're glad to hear that you found our service fast and friendly! 

Guadalupe T.'s profile image
Guadalupe T. 
7 months ago

excelentes servicio 😊 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.5 star rating with 1,807 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.