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Ascentra Credit Union
- Bettendorf, IA
About this business
Location details
2019 Grant St, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I contact Ascentra before the pandemic and inquire about 1st time home buyer. I was informed that Ascentra does not participate in 1st time home buyer assistance. Fast forward post pandemic, I’m talking with people who have gotten their first home through Ascentra and through a 1st time home buyer assistance. So I’m not really sure what’s going on with Ascentra.
Each ascentra branch I've visited since opening my account has been a pleasant experience. The staff is courteous, and when the lines are long they don't hesitate to jump into action to assist one another and get the lines moving again. Please continue smiling, and providing quality service.
Business response:
Your positive feedback is greatly appreciated. We are glad to hear about your pleasant experience at our branch. Thank you for sharing your thoughts.
Amazing. Very friendly & helpful. I’ve never “banked” with a credit union but I feel good about the decision thanks to Donita Meyer
Business response:
We are glad to hear about your positive experience with Donita. Thank you for sharing your feedback!
I had an amazing rep by the name of Eric at the Davenport Iowa location who helped me with all my banking needs. 5 stars to Eric H. Thank you so much
Business response:
Your feedback about your experience with Eric is greatly appreciated. Thank you for sharing your feedback with us.
Great place to bank! Employees very well trained in what they do!
Business response:
We're excited to hear that you had a great experience banking with us! Thank you for your feedback.
The ladies are always helpful in store. I feel they go above and beyond for us.
Business response:
Thank you Connie, we think the team at our N. 2nd St. branch are pretty great too!
Great costumer service all the time
Business response:
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.
I always appreciate the treatment I receive when I go to Ascentra. Short waiting time and warm welcome 🤗
Business response:
Thanks for your kind words, Masama! We are ecstatic to hear about your positive experience at Ascentra Credit Union.
There's a reason I have been with this credit union for over 30 years. Heart customer service. Friendly, attentive loan officers and the tellers are always amazing!!
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.9 star rating with 1,473 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m.