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Ascentra Credit Union

4.5
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.51,853 reviews
Nicholle K.'s profile image
Nicholle K. 
6 months ago

your employees are always wonderful to work with 

Business response:

Thank you! We aim to provide excellent and efficient service to all of our members. 

Carol S.'s profile image
Carol S. 
6 months ago

This clerk is excellent. I have had her several times. She is a keeper. 

Business response:

We appreciate you sharing your experience. We are pleased to learn our team member has consistently delivered exceptional service. 

Barbara A.'s profile image
Barbara A. 
6 months ago

Great ,friendly knowledgeable and helped me refinance another loan and lower interest 

Business response:

Thank you for your review, Barbara! We are pleased that our team was able to assist you with refinancing and securing a lower interest rate. 

Sherlonda H.'s profile image
Sherlonda H. 
6 months ago

Great keep it up 

Business response:

We are thrilled to hear your positive feedback! Thank you for choosing Ascentra Credit Union, Sherlonda. 

Sharon E.'s profile image
Sharon E. 
6 months ago

Very friendly and approachable. 

Business response:

We are pleased to hear you found our team friendly and approachable. Thank you for your positive feedback. 

Billee W.'s profile image
Billee W. 
6 months ago

It was a great experience, and I was in and out in no time!! 

Business response:

We are grateful for your positive feedback! Thrilled you had a great experience with quick service. 

Michael C.'s profile image
Michael C. 
8 months ago

This far exceeded what I expected. I was not treated like a "customer" but as a person with needs and concerns. 

Business response:

Thank you for the kind words! We’re so glad your experience exceeded expectations. Treating our members like people—not just customers—is what we’re all about. 

Rebecca D.'s profile image
Rebecca D. 
8 months ago

Everything went well. Changed address and took money out. 

Business response:

Thanks for the review! We’re glad everything went smoothly during your visit. 

Rhiannon W.'s profile image
Rhiannon W. 
8 months ago

Super great but I wish that the bankers would wear something nicer than T-shirts. I always trust it when I go into a bank and everyone who works there is dressed in business casual. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.5 star rating with 1,853 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.