Ashcroft & Oak® Jewelers

Name: Ashcroft & Oak® Jewelers
Address: 1500 Polaris Pkwy, #2110, Polaris Fashion Place Mall, Columbus, OH, 43240, US
Telephone: (614) 888-7888
Price range: $$
Rating: 4.8

4.8

★★

86 reviews

|Jewelry|Columbus, OH 43240 United States

1500 Polaris Pkwy, #2110, Polaris Fashion Place Mall, Columbus, OH 43240 United States

(614) 888-7888

https://rogersandhollands.com/polaris-fashion-place

Consumer Goods, Watches

Closed now

About

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase.

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4.8

★★

86 reviews

5★58

4★7

3★4

2★0

1★0

17 reviews have no rating

Reviews(20)

Google Reviews(66)

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Dee Spook Hart-Boals review for Ashcroft & Oak® Jewelers

Dee Spook Hart-Boals on Facebook

22 days ago

Very friendly and took the time to walk me through having stones added to a ring I bought. The ring is absolutely Beautiful and has so much meaning.

Business Response:

Hi, Dee Spook. These words go a long way, and motivates us to work even harder, thank you for the review!

Virginia Huhn review for Ashcroft & Oak® Jewelers

Virginia Huhn on Facebook

3 years ago

After loosing my wedding ring and engagement ring I was devastated. I spent weeks looking on line and nothing sparked my interest. I went to several other stores and told them that I did not have thousands to spend. One store really worked with me and the other store treated me as if I insulted them because of my price point. As a last resort I went to this location. I was instantly welcomed and they were more than willing to work with me. We even found a engagement ring that closely resembled my original. We then went and worked on the wedding band . I was so impressed with how willing they were to work with me. I am so in love with this set and can not wait to get it. I also love the fact that there is not a scheduled time for you to get your rings inspected. You bring them in when ever you want. You guys have a new customer that is very excited to work with you again! Thank you for everything.

Business Response:

Hi! Thanks for the compliment, Virginia! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We are so happy that you found a bridal set that you love and that we were able to be apart of that process! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!

Jennifer Parsons review for Ashcroft & Oak® Jewelers

Jennifer Parsons on Facebook

5 years ago

Went to the polaris location and Sapphire was so incredible and personable and really helped me and my fiance with our expeirence!!!!

Danella McDaniel review for Ashcroft & Oak® Jewelers

Danella McDaniel on Facebook

6 years ago

My husband and I do all our jewelry shopping at Ashcroft and oak. We have bought 8 pieces of jewelry from the Polaris store and Cara White is absolutely amazing. We only work with her when we are there and she does everything in HER POWER to make us happy. We buy our warranties there and have NEVER had a problem. Cara explains to us how the warranties work and makes sure we understand. We are nothing but happy when we leave the store because Cara knows how to make her customers satisfied!!! Keep up the good work. I will continue to do all my jewelry shopping with Cara.

Leslie Sleesman review for Ashcroft & Oak® Jewelers

Leslie Sleesman on Facebook

6 years ago

Kayla Wolpe review for Ashcroft & Oak® Jewelers

Kayla Wolpe on Facebook

6 years ago

This is the ONLY place I will get my fine jewelry. Not only this company, but THIS location. Cara and Hanan always go above and beyond to find me exactly what I'm looking for and envision. It saddens me reading recent reviews from people whom never shopped here but are simply basing it off of a friend and their bad experience (due to not following inspection policy). When you are out looking for a special piece of jewelry for you or someone special, go to Ashcroft&Oak-Polaris, you won't be disappointed. ��

Michael Derr review for Ashcroft & Oak® Jewelers

Michael Derr on Facebook

6 years ago

I purchased my wife's rings at this locations (worked with a couple employees including Terrance he's awesome) and I couldn't be happier about how I was treated and the quality I received. The first thing they did was take me to diamond school so I had an educated mind when I made my choice. Second was letting me know that almost every other jewelry store is the SAME except them! Our diamond is quality and one of a kind and a price they gave me to make us very happy. Now to the problem at hand.....it was made very clear to me and my wife that without the insurance you run the risk of being on the wrong side of "what if" and that's nowhere you want to be. This customer who is upset because they won't do anything about it has nobody to blame but herself. She did not head the instructions of the professionals and now she is crying the blues. Iv been in customer service for almost 15 yrs and the first thing I tell someone when they come crying is "I told you how I could help you, you didn't listen and now I can do nothing" it's very simple. So go to this store get taken care of by wonderful professionals that go out of their way every day to take care of their customers. If your not a "something for nothinger" this is definitely the place to go!

Christina Dahlstrand review for Ashcroft & Oak® Jewelers

Christina Dahlstrand on Facebook

★★

6 years ago

I love this store and the employees. Everyone is super friendly and really aspire to help you find what you're looking for! My husband and I bought both of our wedding rings here (and later upgraded mine) and we couldn't be happier!

Hanan Primm review for Ashcroft & Oak® Jewelers

Hanan Primm on Facebook

6 years ago