This profile has been claimed by the business owner or representative.
Ashcroft & Oak Jewelers
- Jewelry
- Columbus, OH
About this business
Location details
1500 Polaris Pkwy, 2110, Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I have heard disappointing feedback from some of your costumers. Very poor costumer service and lack of willingness to work with costumers to solve problems that arise.
Very disappointed in this companies lack of customer care. From one company owner to another, I would expect more from a family owned business. I will not purchase here and I will spread the word on their poor service after the sale.
Disappointing to hear about the poor customer service.
My solitaire diamond, purchased from this location, recently fell out of my setting. I have diligently had my ring inspected every six months since 2008 and even had it dipped and fully reset twice since. I called the store to ask if the replacement policy could be honored even though i was a mere two months late on my inspection. Terrance was very understanding and tried to do what he could to get my stone replaced. It was turned over to Cara and after waiting 2 weeks for a response and me having to call back rather than be... read more
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.6 star rating with 486 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is closed now. It will open tomorrow at 11:00 a.m.