Ashcroft & Oak Jewelers's cover image
Claimed

This profile has been claimed by the business owner or representative.

Ashcroft & Oak Jewelers

4.6

About this business

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase. 

Location details

1500 Polaris Pkwy, 2110, Columbus, OH, 43240, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.6423 reviews
Select a rating
Pamela Kay's profile image
Pamela Kay 
recommend  Recommended
8 years ago

I have always loved this store and company and unfortunately I can see how it can be difficult to please everyone! Policy exist for a reason! I have had the inspection warranty and traded it in and got the new warranty. Very thankful for the change in that. 

Alex Avery's profile image
Alex Avery 
recommend  Recommended
8 years ago
Terrance Holden's profile image
Terrance Holden 
recommend  Recommended
8 years ago
Kris Lehman Leynaud's profile image
Kris Lehman Leynaud 
recommend  Recommended
8 years ago

Wonderful customer service. I have received a very special diamond and took to Ashcroft & Oak Jewelers to help find a setting. The service I received from Cara was amazing, she even followed up to make sure I was happy with my new ring. I will continue to shop at this location in the future. Thank you. 

Paige Chandler Perkeybile's profile image
Paige Chandler Perkeybile 
recommend  Recommended
8 years ago

I recently purchased a necklace from this location. The customer service was outstanding! If you want quality jewelry at an affordable price, this is where you want to shop. I can't imagine going to any other jewelry store after the experience I had at Ashcroft & Oak in Polaris. Any future jewelry purchases will be made here. 

Jolene Elizabeth's profile image
Jolene Elizabeth 
recommend  Recommended
8 years ago

This place holds a special place in my heart and the customer service was over the top amazing. We had a short amount of time to find the perfect rings for our wedding and Cara was beyond perfect for the job. She found us both exactly what we wanted when we weren't even sure what we wanted. She also found me a very unique insert for my ring to match my husbands ring. We were thrilled with our purchases and I have since bought other pieces from Cara because she's so great at helping me pick things out!! It was special from th... read more

BalanceSheet's profile image
BalanceSheet 
recommend  Recommended
a year ago

Dear Admin Page We have received multiple reports regarding the content on your page . After a thorough review, we have determined that some of the posts or ads on your page are in violation of Facebook's community standards or advertising policies. We want to remind you that Facebook is committed to ensuring online safety and respect for all of our users, and we expect everyone to earnestly follow our guidelines and instructions. Here are some actions you can take: 1. Review all the posts or ads on your page and ensure ... read more

Jay Dorsey's profile image
Jay Dorsey 
2 years ago

This is awful service and quality of product. I would not recommend them they did not respond to our calls and emails. Stay away 

Justin Goldman's profile image
Justin Goldman 
6 years ago

*** ATTENTION - Ashcroft & Oak sells COSTUME JEWELRY *** Purchased a ring (luckily with the warranty) almost a year ago, and it has fallen apart twice now. When I asked about it, they told me that’s what happens if it’s worn. Obviously, Ashcroft & Oak Jewelers sells costume jewelry. 

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 4.6 star rating with 423 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is open now. It will close at 8:00 p.m.