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Ashley Store

4.8

About this business

Location details

100 South Hills Village Drive, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8300 reviews
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Beverly M.'s profile image
Beverly M. 
6 months ago

The delivery guys were awesome We had an issue trying to get sectional in the house Had to use back sliding door by our pool Both delivery guys and my son had to remove part of the sliding door and it wasn't just a lift and remove , lots of hidden parts in the door. They went above and beyond I'm eternally grateful and love our new sectional I'll only by from Ashley from now on Thank you 😊 

Business response:

Hi Beverly, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Thomas K.'s profile image
Thomas K. 
6 months ago

Great salesperson. Excellent knowledge. Terrific personality. Very professional. Nice store 

Business response:

Hello Thomas , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Dorothy H.'s profile image
Dorothy H. 
6 months ago

Wonderful sales team… Steve Cimino was very helpful. He returned our calls promptly and was proactive in calling us back to complete our purchase. We are very happy with our purchase and look forward to our furniture delivery. 

Business response:

Hello Dorothy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Jerry H H.'s profile image
Jerry H H. 
6 months ago

The personnel was friendly, helpful and knew the inventory. 

Business response:

Hi Jerry, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Peggy A.'s profile image
Peggy A. 
6 months ago

Very helpful! 

Business response:

Hi Peggy, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Jeanne P.'s profile image
Jeanne P. 
6 months ago

Nathaniel spent the better part of today helping me choose my furniture. He has so much knowledge in styles, color patterns, lighting, shading, textures, etc. He was very patient with my indecisiveness. He compiled my order and made sure I received all discounts possible. I even called him to change part of the order later, and he was very gracious and understanding. Nathaniel T at South Hills Ashley--- 5 stars! 

Business response:

Hello Jeanne , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Margie K.'s profile image
Margie K. 
6 months ago

Nathan and Eric were incredibly helpful and made it easy to get this sale completed. Great store, no pressure. My kind of place! 

Business response:

Hello Margie, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Lynn E.'s profile image
Lynn E. 
7 months ago

I have purchased from Ashley in the past at another location and I was pleased with that past purchase. Ashley recently opened another store closer to where I live so I stopped in that new store to look at bedroom sets. I found a beautiful set along with a chair, mattress, mattress cover, lamps, and some pictures. I hope to have everything delivered within a few weeks even though a few of the pieces were not in stock. Erica, my sales associate, and Tina, the sales manager, were so very helpful and pleasant to work with! ... read more

Business response:

Hi Lynn, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Thomas M.'s profile image
Thomas M. 
7 months ago

Great! Laruren G our salesperson was very knowledgeable and was able to answer all of our questions 

Business response:

Hi Thomas, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.8 star rating with 300 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.