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Aspen Animal Wellness
- Veterinarians
- Reno, NV
About this business
Location details
7025 Longley Lane, 40, Reno, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aspen advertises low-stress, fear-free handling. Our experience was the complete opposite. We brought Buddy in because he had become lethargic and was acting noticeably different from normal. Instead of listening and trying to understand the change, the person handling our appointment immediately acted like we were being irrational or overly dramatic for wanting him evaluated. Her response was essentially, "So it's just behavioral? He hasn't had diarrhea? He hasn't been vomiting? Interesting." She then commented on him bei... read more
Business response:
We are disappointed to hear about your experience, Dk. We regret to hear that your visit did not reflect the standard of care we strive to provide. Thank you for sharing this feedback.
This is definitely the vet you wanna go to if you wanna be harassed after you visit. I have never in my life gone and seen a vet where they continue to call you every week to get you to come back in for an overpriced visit. They are very expensive and then they harass you afterwards telling you that your dog needs to come in for it shots even though I have told them to stop calling me and they won't quit. It is awful and I hate being harassed by companies. So if that's what you like, someone to constantly call you this is th... read more
Business response:
Jenn, we regret to hear about your experience with our communication practices. We understand your frustration with the frequency of our contact attempts. Thank you for bringing this to our attention as we are committed to improving our approach. Please contact us at (775) 331-8865 so we may address your concerns.
had good experiences with this vet in the past spending upwards of 15,000 dollars on my four dogs , but after missing an appointment in the past and having multiple on time appearances since missed appointment they got greedy and hit me out of nowhere for a deposit I like this vet and the staff but not "the management " that decided to start asking for deposit when I pay in full cash every time
This place used to be wonderful until they hired a new doctor named dr hicks. She is pure evil! Will belittle you and the vet tech right in front of you. She misdiagnosed my cat and dog had to take them elsewhere to save there lives. Also with dentals she won't do extraction same day she will send you home with infected teeth and have you schedule another appointment for extractions so you have to pay even more money to put them under again and extract the bad teeth and stress out my dog even more. She is the worst person I'... read more
Frequently asked questions about Aspen Animal Wellness
How is Aspen Animal Wellness rated?
Aspen Animal Wellness has a 4.8 star rating with 455 reviews.
When is Aspen Animal Wellness open?
Aspen Animal Wellness is open now. It will close at 5:00 p.m.