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Aspen Dental - Alton, IL
- Alton, IL
About this business
Location details
1809 Homer Adams Parkway STE A, Alton, IL, 62002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SHUT THE STORE DOWN, horrible experience
ummm. dont recommend because its the WORST DENTAL PLACE!! NUF SAID!!
My appointment was at 1. I arrived 12:40. There was 1 person in the wait room. I signed in and wasn't given my paper work, that I had filled out online the day before, to be check until 1:15. Meanwhile 2 more people came in and everyone but me was called back. Three more people came in and were promptly called back to be seen. I was told I was next inline but 2 more people came in and were seen. 1:45 the receptionist started asking questions about my insurance and asking for my card again . She then contacted the insurance ... read more
I had not been to the dentist is quite a few years and was finally able to go for an exam and cleaning. My insurance pays 100% for 2 cleanings per year. Before I was ever even examined I was shown a simulation of what my teeth would look like if I had Invisalign. I was not there for that. Then after my exam I was told I needed a cleaning, cavity filled, and a crown. I was quoted $2200. I was not told that the cleaning they were giving me was not the cleaning covered by my insurance. I was told they were “sending me home with... read more
worst experience dentist was an idiot came in wasted my time she could have had assists talk to me
Heads up! Going on a soapbox! I went to Aspen dental in Alton 2 years ago for dentures. First they said they had to fix some teeth and do a cleaning etc before dentures. I said, ok. So after all that and dentures I spent $3000. I have gone back for repeated adjustments because they do not fit correctly. A month ago I scheduled an appt for a cleaning. Today I get a call that it has to be rescheduled because I need to have x-rays??? An additional $20 on top of the $125 for cleaning. And because I need x-rays they can't do that... read more
give an estimate of cost on phone
over booked and under staffed
Business response:
I am sorry to hear this, I would like to pass this information along to management, Please call me at (315) 454-6000 extension 201783 at your convenience to discuss further. — Courtney, ADMI
This is the second time I have been to this location and there had been a problem with my appointment times. They have been changing my appointments without talking to me about it. They do not listen when your trying to show them the emails with your correct appointment time. I asked who was in charge and the receptionist kept saying I make the appointments. Clearly idc who makes appointments. I care that it continues to be a problem with them getting changed and the lack of respect for people’s time. I have been a long time... read more
Frequently asked questions about Aspen Dental - Alton, IL
How is Aspen Dental - Alton, IL rated?
Aspen Dental - Alton, IL has a 4.3 star rating with 1,108 reviews.
When is Aspen Dental - Alton, IL open?
Aspen Dental - Alton, IL is closed now. It will open at 9:00 a.m.