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Aspen Dental - Arnold, MO
- Arnold, MO
About this business
Location details
1200 Big Bill Rd, Arnold, MO, 63010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 3:00 p.m. | |
| Thu | Closed | |
| Fri | 07:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First time at Aspen Dental. Was a wonderful experience! The staff was very welcoming and made me feel comfortable, since I have anxiety at the dentist. I was really put at ease. I had two teeth removed and was not the best patient being so nervous. But Brooke was great assessing what I need to do for a treatment plan. And Montanna was a wonderful assistant keeping me calm and seeing me through the whole procedure. She was on point assisting Dr. Holbrook! Who by the way is awesome! I've always feared the dentist. But he was t... read more
Business response:
I'm happy to hear that, Rebecca! It’s great that you felt comfortable with the team, and I hope that you and your family find it easier to continue making your oral health a priority. - Emily, ADMI
Very nice and professional. It was nice to get a same day appointment and treatments were explained well.
Business response:
I'm happy to hear that, Mike. Thanks for sharing! - Emily, ADMI
My son was here today to have a sore tooth removed. Aspen Dental claimed they had no record of his previous visit in 2017 or 2018, during which they did a cleaning, filled two small cavities, and did a root canal with a temporary cap. Today, they claimed that my son and I were rude and aggressive to them. We asked why they didn't have that record, and why we were being charged new client prices. They did not provide an answer. We declined to go further with services, and we were given paper work and told to go elsewhere. As ... read more
Business response:
I'm sorry that you and your son didn't have a positive experience, Amy. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. -Dawn
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This place is a joke. I paid $26,000 for dentures that I can’t wear. Every time I went back there all I heard was that not everyone can wear bottom dentures. Not once did they have the dentist come in and look and try to figure out why they didn’t fit. They used a tool and not the original way and the girl had problems with it. I went to another dentist and they said they would never fit because they were made wrong. I had to pay another $2,600 for new dentures and they fit perfectly and I can wear the bottoms. Do not... read more
Business response:
I'm sorry for any trouble you're having, Janet. I will pass your message along to the team, so they can address concerns. - Heather, ADMI
Very unprofessional staff, ignores requests, and never returns phone calls!
Business response:
I am very sorry to hear this, Allison. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Arnold. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
RecommendedIf your going for full dentures be patient! This doesn’t happen over night. Be polite with the staff. Honestly I couldn’t be happier with the dentures I got.
Business response:
I'm so glad your journey has been positive with the Aspen Dental team in Arnold, Jon. Thank you for taking a moment to share your experience and advice! - Krista, ADMI
This place is filled with people that lie. They won’t admit to their faults and change their story when they get called out.
Business response:
Hi Haley, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
Frequently asked questions about Aspen Dental - Arnold, MO
How is Aspen Dental - Arnold, MO rated?
Aspen Dental - Arnold, MO has a 4.1 star rating with 895 reviews.
When is Aspen Dental - Arnold, MO open?
Aspen Dental - Arnold, MO is closed now. It will open on Monday at 7:00 a.m.